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Product & services pricing
4.20/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.18/5
Customer service:
4.33/5
Return/Replacement policy:
4.15/5

Verified
4/5

2024-05-02

great initial price

"hope contacts are shipped in a timely manner"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“We're so glad you found a great initial price with us! Rest assured, we strive to ship out orders promptly to ensure you receive your contacts in a timely manner. Thank you for choosing OptiContacts.com!”


Verified
5/5

2024-05-02

Easy to order

"This was my first order. The website was easy to use and I couldn’t find a better price answer else."


Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for your feedback! We're thrilled to hear that you found our website easy to use. We appreciate you choosing OptiContacts for your first order and look forward to serving you again in the future!”


Verified
5/5

2024-05-02

Easy Peasy

"Super easy to select the contacts I wanted, upload a photo, enter APO address and check out!"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“We are thrilled to hear that you had a seamless experience shopping with us! Thank you for choosing OptiContacts.com for your contact lens needs. We appreciate your positive feedback and look forward to serving you again in the future.”


Verified
4/5

2024-05-02

Yall are the f@#$ing best dont let anyone telll you guys and girls any less

"Just fantastic form the website to the customer service hell I bet the president/ceo is one hell of a person too. Keep doing what you guys are doing
Ps keep smiling
"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for the amazing review! We're so grateful for your kind words and support. Our team is thrilled to hear that you had a fantastic experience with us, from our website to our customer service. We appreciate your encouragement and will definitely keep smiling as we continue to provide the best service possible. Thank you again!”


Verified
5/5

2024-05-02

"Quick and easy every time. "

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you for the fantastic 5-star review! We're thrilled to hear that your experience shopping with OptiContacts.com was quick and easy. Your satisfaction is our top priority, and we appreciate your support. Happy to have you as a customer!”


Verified
5/5

2024-04-18

Convenient to order and best price I could find!

"Easy to order, convenient, easy to navigate website, was the best price I could find, and was backed by the best price guarantee on top of it, which really helps boost confidence "

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Rep reply posted 2024-04-19
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-02

Why? I can't see

"Googled your contact cheaper hoss spend barbs monies"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you found our contacts at a great price. Your support means the world to us!”


Verified
3/5

2024-05-02

low price high fees

"love the price but fees are as much as the product itself"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us. ”


Verified
5/5

2024-05-02

FABULOUS!!!

"I ordered from OptiContacts for 5+ years and NEVER had an issue. I have always been super happy with the product, price, everything….! "

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for your amazing feedback! We are thrilled to hear that you have been a happy customer for over 5 years. Your satisfaction is our top priority, and we look forward to providing you with continued great service in the future.”


Verified
5/5

2024-05-02

Great option!

"Affordable and arrived on time"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for choosing OptiContacts.com for your eyecare needs.”


Verified
5/5

2024-05-02

Fast, easy!

"I entered my prescription, chose my brand and had my contacts in a week ! "

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“We are thrilled to hear that you had such a great experience with us! Thank you for choosing OptiContacts.com for your contact lens needs. We appreciate your feedback and look forward to serving you again in the future!”


Verified
5/5

2024-05-02

Always easy to place order

"It is always a breeze to place my next order since all my information is stored. Product always ships quickly. Only place I have bought contacts from in many years."


Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for your glowing 5-star review! We're thrilled to hear that you find ordering with us to be easy and convenient. We truly appreciate your loyalty and are happy to be your go-to source for contacts. We look forward to serving you for many more years to come!”


Verified
5/5

2024-05-02

Super excited

"My contacts arrive right on time,,, the best contacts I have ever wore"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“We are thrilled to hear that you had such a positive experience with your order from OptiContacts.com! Thank you for taking the time to share your feedback and for choosing us for your contact lens needs. We look forward to serving you again in the future!”


Verified
5/5

2024-05-02

Easy!

"Website makes it easy to order"

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Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you for your 5-star review! We're thrilled to hear that our website has made ordering your contacts a breeze. We appreciate your support!”


Verified
1/5

2024-05-01

Not Worth Seeing

"Very disappointed as more discount to new customers than returning. Your tormenting texting is just evil. You only got this sale because I did not have time to deal with this."


Rep reply posted 2024-05-02
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you for taking the time to share your feedback with us. We offer various promotions and discounts throughout the year, and we regret if the current ones didn't meet your expectations. We would like the opportunity to make this right for you. Our team will be reaching out to you shortly with better offers that we hope will meet your needs and expectations. Once again, we apologize for any inconvenience this may have caused, and we genuinely appreciate your business and your feedback.”