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Product & services pricing
4.17/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.16/5
Customer service:
4.30/5
Return/Replacement policy:
4.12/5

Verified
5/5

2024-05-10

always quick and simple. So affordable as well!

"My experience with opti is always one i remember being never confused or angry about. Every time i need to re up on my contacts i never worry because they make it so simple and effective. And the countless texts i get giving me discounts is amazing. They are always on your side "


Verified
5/5

2024-05-10

Pleasantly surprised

"I was offered a good price on readers, so I thought I’d try them. They are the best readers I’ve ever had. The quality is like my regular glasses. The price was so much better than any place I had looked before, too!"

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Verified
3/5

2024-05-10

First Time Order

"need to see how shipping and receiving go"


Verified
3/5

2024-05-10

Hidden cost

"At checkout, a $380.18 processing fee was added on with no explanation. That cut into the generous discount the company was promising."

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Rep reply posted 2024-05-13
A rep from OptiContacts.com, KitsAlex, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-05-10

Great way to get contacts

"It’s easy to place an order, and quick delivery. "

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-10

Excellent Customer Service

"I ordered 2 boxes of contacts and had an issue with one of them. Customer service contacted me the same day and handled the issue. I was rush shipped the new box that same day and received it 2 days later. They definitely exceeded my expectations and I am without a doubt grateful and a forever Customer. "

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-10

Wonderful Sale

"My contacts were on sale for such a great price!! Love this site!"

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-10

As expected

"Seem great. Fast and affordable. "

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
2/5

2024-05-10

Price raised

"A few months ago each box of my contacts was $45 now it's up to $65 getting too expensive"


Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you for bringing this to our attention. We understand your concern regarding the price increase for your contact lenses. Our prices are subject to change based on various factors, including adjustments from the manufacturer's sell point. We aim to provide competitive pricing while maintaining the quality and reliability of our products. We'll reach out to you shortly to gather more details about your specific situation and discuss how we can assist you further.”


Verified
5/5

2024-05-10

Yay

"Quick and easy. Sometimes there’s a Coupon"

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-10

always my go to for my contacts!

"great quick and easy service!! "

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
4/5

2024-05-10

Where is my first order discount?

"What happened to the 30% discount for your first order?
There was no place to put the order code. Hello. Backed out of it and did it several times and finally gave up.
"

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“We apologize for any confusion regarding the first order discount. Our online promotions typically cannot be combined with other coupon codes, including the first order discount. Please feel free to reach out to us directly, and we'll be more than happy to provide you with more details.”


Verified
5/5

2024-05-10

Great, Easy, and affordable

"Shipping was fast on my most recent order. I have been ordering from Opticontacts for more than four years now and cannot find a better value or a more consistent company that always have my contacts in stock. I am a loyal customer and always will be!!!"

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-10

Easy

"No issues ordering quick simple "

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-10

Grateful for this domoan

"If you ever need to get your contacts without no hassle this is the place to shop . I’ve used them about 5 times so far and a lot better than having to jump through hoops at my eye doctor ! "

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Rep reply posted 2024-05-10
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”