“Overall product quality was good, however the shipping took way longer than it should have. They had to change the shipping to 2 day priority mail & then the product still didn't arrive for 3 days.”

“The design team really helped me to customize my signs and worked with me until we found a layout that really worked well. I just received the signs and am eager to get them up. I hope they're easy to install, but I don't really foresee any problems.”

“Shipping was super quick. The product was just as described, and the price was great!!!”

“Books in good condition for a reasonable price delivered quick and easy.
Out of a purchase of 15 titles, one was not in better condition than I expected.
Better World Books is an excellent choice for purchasing used books.”

“As it turns out... it's a common mode of operation with these Chinese retailers.

I ordered a keyboard for a Tablet PC. It arrived damaged. They shipped it in an envelope and not a rigid box (go figure). They expect me to pick up the shipping back to them after their shoddy shipping practices.”

“You make it super easy to schedule flights and i love the email specials you send me, this last flight schedule came eith an excellent discount!! Thanks!!”

“I had to go on ebay to buy an adapter so I can charger the camera's battery. :(.

Other than that, I have no problems with KEH”

“I bought several DVDs from decluttr and received a confirmation email for the number purchased showing the price paid. Next day, I received a message that my order had been dispatched - showing one (1) DVD at the price paid for one (1) DVD. The UPS/USPS Tracking Number never did show that the package had actually been dispatched. Then, a few days later, a bubble bag shows up at my delivery address with one (1) DVD in it - but not the one that the prior message had listed - and not with the Track...”