"Easy to order, convenient, easy to navigate website, was the best price I could find, and was backed by the best price guarantee on top of it, which really helps boost confidence "
"Great Pricing. Easy to Order. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Unhappy as a new customer one day difference and price goes up $25.
Otherwise easy to order. We'll see how long it takes to ship."
“We’re sorry to hear about the confusion regarding the pricing. Please note that the extra $25 is for sales tax, which is calculated and added after the shipping address is filled in. This is a standard process for online purchases and is based on the tax laws of the shipping location. We’re glad to hear that you found the ordering process easy and we hope to provide you with a quick delivery. Thank you for your feedback.”
"Never had a problem, always what I ordered and sometimes more. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"The site so far has been easy to use but the exorbitant fees will make me shop around next time"
“We’re sorry to hear that you found our price to be higher than expected. We will reach out to you shortly with a better deal that we hope will meet your expectations. We appreciate your patience and understanding as we work to resolve this issue. Thank you for your feedback.”
"I've searched around and opticontacts has the best prices with the discounts and promotions that they have especially if you do autoship!. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Hidden fees make this a difficult purchase. "
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"The automatic promo saved me over 75% compared to buying my contacts from my optometrist. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"User friendly website but I request that an app be made for Opticontacts. Besides it’s 2024. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"I think it’s way more money using Opticontacts than any other site I could find. Getting contacts from my eye care provider is ridiculous and price and shipping time."
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Very quick and easy plus i didnt need an rx"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Their price was competitive, but the whole trick of adding back a processing fee gets in fairly in line with others. Could have just been staight forward. you don't see the processing fee until you have added payment details."
“Thank you for your feedback. A processing fee is charged however it is not hidden in any way. We try to make the processing fee as evident as possible however since the processing fee represents a percent from the total price of your contacts it cannot be calculated until you add your items to the cart. As such the processing fee is indicated on the page before you provide any of your personal information and included in the total cost shown on the last page before you complete the order.
Even considering this fee, we guarantee our total price to be the lowest on the web, and it's backed by a 7 day price guarantee which can be viewed at:
https://www.opticontacts.com/priceguarantee7.html
Thank you for choosing OptiContacts.com”
"Excellent savings, products and fast customer service. I always will use Opticontacts for my contact lenses. The website is clear and user friendly. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Good experience. Just dont want auto renew "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”
"Prices for contact where a less than other competitor's. "
A rep from OptiContacts.com, KitsAlex, has responded:
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”