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Product & services pricing
4.17/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.16/5
Customer service:
4.30/5
Return/Replacement policy:
4.12/5

Verified
5/5

2024-05-09

Very easy to set up

"I had a Rx change. I called Customer Service and they were very helpful. Done in minutes and my contacts came within a week."

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Rep reply posted 2024-05-14
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-05-09

Discounts to See

"I love how easy it is to order with you guys. Also shipping is always fast and the discounts are the cheapest I can find and I am always looking for the best prices. Should have paid like $460 only paid $246. As a mom of 3 growing kids I need all the savings. "


Verified
5/5

2024-05-09

Best service and value

"Best deal on shipping! And discounts!"

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Verified
5/5

2024-05-09

Great

"Easy to order & inexpensive!!"

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience ordering from OptiContacts.com. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-05-09

great

"perfect contacts,fast shipping"


Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for choosing OptiContacts.com for your contact lens needs. We appreciate your positive feedback and look forward to serving you again in the future.”


Verified
1/5

2024-05-09

Not received them

"I can't tell you about them, because I haven't received them.
Thank you
"


Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“We apologize for the inconvenience caused by the backorder issue. We understand how frustrating it must be not to receive your order as expected. Rest assured, we'll prioritize resolving this matter for you promptly. Our team will reach out to you shortly to make things right. Thank you for your patience and understanding.”


Verified
5/5

2024-05-09

When I Need Them

"I love the reminder text with quick order easy to ho.."

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“We're thrilled to hear you appreciate our reminder texts and easy ordering process! Thank you for choosing OptiContacts.com for your eye care needs.”


Verified
5/5

2024-05-09

Great experience!

"Great, as always! Thank you for handling my issues for me and getting me my contacts quickly! Yall are great!"

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“We are thrilled to hear about your great experience with us! Thank you so much for your kind words and for choosing OptiContacts.com. We appreciate your support and are always here to help with any of your contact lens needs.”


Verified
5/5

2024-05-09

Great service

"Great prices and fast shipping!"

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you had a great experience with our service, pricing, and shipping speed. We truly appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-05-09

Total30 airoptix

"Going to see which one I like better"

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for the amazing 5-star review! We hope you find the perfect fit for your needs!”


Verified
5/5

2024-05-09

Timely

"Hassle Free and affordable prices "

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“We're thrilled to hear that you had a great experience with OptiContacts.com! Thank you for choosing us for your contact lens needs. We appreciate your feedback and look forward to serving you again in the future.”


Verified
5/5

2024-05-09

5 stars

"Easy to order.
Product just as ordered.
Delivered timely as promised.
"

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you found our ordering process easy, received the exact products you wanted, and got them delivered on time. We appreciate your feedback and hope to serve you again in the future!”


Verified
5/5

2024-05-09

Top notch customer service

"I've ordered from opti contacts several times and never had an issue. My most recent order there was an issue but it was resolved quickly without any hassle or headache. Customer service is amazing. Will definitely continue to order from them. "

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-05-09

Fast shipping

"My contacts were delivered within a week! Customer service was phenomenal too. They got back to me so quickly to answer all of my questions"

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that your contacts arrived quickly and that our customer service team was able to assist you promptly. We appreciate your feedback and look forward to serving you again in the future!”


Verified
2/5

2024-05-09

Watch your total climb as you checkout!!

"Tricky coupon advertising and removal. "

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Rep reply posted 2024-05-09
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you for bringing this to our attention. We're sorry for any confusion caused by our coupon promotions. Some of our offers do have specific conditions , and we understand how it can be frustrating when expectations aren't met. We'll investigate this matter further and reach out to you to ensure everything is resolved to your satisfaction. If you have any additional concerns or questions, please feel free to let us know.”