"Chris was assigned to assist me with my problem when I took to the Newegg.com live chat for help with my issue. They were patient and responsive, and took careful measures to ensure my satisfaction as a picky customer, going as far as to pursue a more personalized and impactful compensation for my problem when I was dissatisfied with the initial offer. All together, Chris made my day, and reinvigorated my trust in Newegg as a retailer! Thanks to Chris D. and thanks to Newegg for their choice in customer service representatives. 5/5 stars!"

"I've built several PCs over the years, and before I found NewEgg, I was trying to source parts from several resellers. Once I found NewEgg, it was clear that their prices and availability are second to none. Even better, when I had a problem with one of my components, the customer service was above-and-beyond excellent."

"I had an issue with a bundle. I reached out to Newegg and the support member entered in contact really quickly and was really fun and nice too talk to!"

"Newegg took care of my request to change the RAM due to a fault on this one. The prices are fair and the customer service is really good"

"Order came with missing items. Christian's courteous demeanor and willingness to go above and beyond to rectify the situation left a lasting positive impression. His expertise and efficiency in handling this matter reflect the high standards of customer service that Newegg uphold.

Keep it up!!!!!"

"I can say that I love shopping here"

"Overall the experience with Newegg.com is ok. The problem comes with third party sellers and the lack of quality control and oversight by Newegg."

"Had some follow up questions on an order and customer service was able to assist very easily! They did a great job"

"Doreen needs a promotion. Customer Service is great. Thank you"

"I've been using Newegg for the past couple of years and I love it very much.

I buy most of my PC part and technology from them, the side is very clean and well organized you can search and compare products easily.

Payments gets processed quickly and the orders gets shipped out in a timely manner.

The customer services representatives are very helpful I have dealt with them on multiple occasions and they sure help me get what I want 90% of them anyway If someone was not helpful I will just disconnect and connect to someone else also their tech support on Reddit and top notch.

I love Newegg better than Amazon that smile much it's dear to my heart,

I'm sure someone who will read this will think that I am exaggerating but really I'm not.

Overall highly recommended."

"Ordered a laptop from one of their reseller, but they didn't ship until 26 days later, so I opened a case, which was easy. Will see what happens next but I never had any issue with them"

"I had so trouble with an order but Christian D. was there to save the day!"

"Got me exactly what i needed "

"I am more often use another retailer for every day purchase items but I have found that for computer components. Newegg often has better pricing and selection. I’m real happy with their service including shipping and customer service for returns. Great job guys. "

"I reached out because I had received a motherboard that wasn't working that was part of a Christmas gift. I knew there was no standard return procedure that would get the replacement here before Christmas and my support agent Vince worked diligently and I could tell he made an effort that he didn't have to to get me taken care of. This is the type of customer support that creates loyal customers and keeps loyal customers like myself coming back. I'm truly grateful for Newegg and their customer support and specifically Vince D, with that level of service, give that man a raise!"