"Very competitive prices. Fast shipping. Unparalleled customer service. They have helped with any issue far beyond expectations and really take the time to assure the problem is resolved. I'm so impressed. It's hard to to buy all parts from newegg."
"great service staff and great prices"
"After getting my expensive item shipped to the wrong half of the country, I was fairly upset, but the customer service team (I was helped by Alvin L. who was wonderful) was responsive and guaranteed a replacement shipment within moments of me making my situation known. This is also the first time New Egg has ever had a misshipment for me after years of ordering products from them, so I wouldn't expect that to be a common occurrence either."
"I have used new egg for computer parts and auto. It's always a joy to order most time parts are high wualityvand durable. Very accommodating website. "
"I have some problem with my order but new egg customer service helping very good. "
"Built a new computer with many parts from newegg. Awesome customer service and very competitive prices. "
"Dissatisfied with how a Newegg vendor described their product, I sought to return it unused for a full refund. When vendor refused, Gustavo in Newegg customer service resolved my concern and I was able to return the product for a full refund. In this era when one can't always believe what's advertised on the web, I'm very impressed with Newegg's customer service."
"The customer service rep (Alvin L) went above and beyond to help me with a really late rma. It's why I shop at Newegg."
"Product arrived on as requested and product was working straight out of the box. "
"Keith could not have been anymore helpful. My husband was ordering a computer and parts for the rescue I volunteer with who is a 5013C and tax exempt. Keith made the whole process smooth and was very courteous and professional. He is the epitome of excellent customer service. Thanks Keith."
"I just received top notch customer service from a Newegg customer service representative named Justin Park! Not only did he resolve an issue I was having with a lost shipment of an adapter cable that only cost $2.99, but he went above and beyond to ensure I received the cable before I needed it in a few days at no cost to me! No only does Newegg has fantastic prices, but also fantastic customer service to match!
Thank you Justin! I greatly appreciate you outstanding customer service."
"glad i could write this review, Ezekiel did a great job handling my call and resolved my issue no problem. "
"I've been buying product from new egg for almost 20 years. Their price are great, the service is better and on the off chance something goes wrong they always make it right!"
"I called with a difficult issue and was assisted expertly. It was a pleasure, as always, buying from Newegg. I have been a customer for many years and have never been disappointed. "
"I needed to return an item, and thought it was going to be a difficult. Not so! Newegg customer service understood my dilemma and processed a merchandise return with a store credit so that I could purchase the correct item. Very pleased! It was my second purchase from Newegg for electronics, and I'll definitely continue to shop them. Great prices. Great service."
"Warning! Do not buy open box items on Newegg! Buy used electronics on eBay instead! Customer service can't tell you what is included with whatever you are purchasing! Reputable eBay sellers will tell you every detail about what you are purchasing! I bought an open box MSI Performance Gaming B350M Gaming Pro motherboard off of Newegg, and on top of not including the motherboard IO shield (motherboard backplate), it also did not include the AM4 heatsink retention bracket, which is supposedly nothing more than an accessory according to Newegg's open box policy! According to them it is a nicety that is not required to use the motherboard!"