"Pam provided excellent customer service, walking me through every step in the process and doing exactly what she said when she said it would happen. My product arrived right on time, exactly as I needed it."
"Products always as advertised, great pricing on most items, and they will actually respond to questions in the time promised. This vendor is great for people who know what they are looking for, but is not really aimed at most garage-type repair businesses or do-it-yourselfers with little (often NO) knowledge of PC technology. Most people in those categories are always too eager to read more into a product than is promised."
"I was so lucky to have stumbled into these folks web site almost a year ago now. I think I have placed a total of 7 or 8 orders from them, and have told many friends about them (who have also orderd from them too). Because of their product availability (if it is not stock, it is not listed!) There customer service & tech support is the BEST I have found! Having worked in retail for over 27 years, I have attempted to treat customers in such a manor that they will return for more. These folks did that on my first order! I just cannot give high enough praise to everyone there, from Pam the "sales lady" to Wayne in "tech support" who I feel both have gone way above and beyond the call of duty to assist me when I had to bother them. The products has been shipped to me right away, received in a few days (ground shipping) and each and every time everything has worked at or higher quality than I expected! (the contact to tech support was my fault not theirs) I know they have more folks working there, but want to make sure these folks get a pat on the back for their care after the sale. You will never be disapointed, and the best part? So many retailers make up for the low prices by charging much more than is really nessesary for "shipping & handling" Not Package2You! It is always much less than I expect. This alone can show you what a high quality group of folks make up this company! Always check with these folks to see if they can fill your order needs, you will save big bucks & get what you want right away. "
"I have placed a couple orders with them. Good source of end of life products - if they have it. Timely shipments & fair prices."
"Received a DOA motherboard from these people! Now they are telling me my only options are to pay a 15% re-stocking fee and the shipping to them, or keep this piece of junk. Tough decision. I would have rather payed a few extra bucks for some real customer service.
DO NOT order from this place!"
"This is by far the worst online purchase I have ever made. Too bad I did not find this site before I bought from them. While their support team tried their best to assist me, the product I purchased was a piece of crap which was obviously used and listed on their web site as new. Broken parts inside the package on arrival and dust all over the product makes me wonder where they got this item. I paid for shipping and the cost of the product, now they expect me to pay to ship this back to them for an exchange??? I don't think so. I'm glad credit card companies have given consumers a little protection against crooks like Package2You for what is obviously false advertisement, not to mention wire fraud. I'll be disputing the charges with my credit card company. This place seems to be a "grab bag" type of company where you never know what you're going to get when you buy from them. Beware of these people!"
"I just received my first order with Package2you and I am very impressed with their products and
support. I had a technical problem with a motherboard I purchased. I called for help and their tech Wayne was very courteous and quick to resolve the issue. I will certainly do business with them again and have already recommended them to friends. "
"I had ordered a couple of modems and one didn't work. Wayne Schultz sent me numerous e-mails trying to help me correct the problem. He is a very good technician and knows his stuff. The problem wasn't in the drivers, but the modem itself. He was able to determine that over many miles and through many e-mails, and I appreciated that. I wasn't just written off with a "too bad," approach. The product is being replaced and except for a little inconvenience, I'm very satisfied. Will continue to do business with these fine people and recommend them to others as well."
"Low prices on used stuff and closeouts.....but beware they hose you on shipping ($17 ground for a case) and items like motherboards are shipped in a static bag with no drivers cables or anything"
"I have purchased numerous products from this company. The prices are always excellent.
Shipping is prompt and you get what you pay for.
This site is very organized, easy to use and has tremendously low prices.
I recently purchased a product from this company and lost the driver disk.
I email-ed tech support, pamschmitz@cox-internet passed the informatio onto wayneschultz@cox-internet.
Most companies that I deal with on the Internet provide service somewhere between slim, nil, and none.
Package2you replied to my e-mails promptly. I felt that it was a long shot to make a request like I did.
However, Wayne got the request done quickly and impressed me.
I highly reccoment Package2you.com to anybody that is skeptical of buying in the Internet."
"I just want to say how much I appreciate Wayne and Pam. I received a motherboard with outdated instructions on how to set it up for a PIII 550MHz processor. I had this dreadful feeling that I was stuck with a lemon. Pam was first on line to tell me that help was on the way. She kept track of the progress made in resolving my problem; encouraging me to let her know if I was not happy with any solution.
Well, Wayne came to the rescue. He was most knowlegeable and was able to give me the jumper settings needed to get the motherboard up and running. I am very grateful and want Package2You to know that I will probably be ordering more items in the future with a great deal of confidence that what I order will be as advertised and will have the technical backup needed to ensure that it does the job. Thanks a milion.
Don Farley"
"Very satisfied. 4 unique/different orders all produced excellent results. On the last order they "dropped everything" to get a video card OUT THE DOOR THAT DAY for games Santa was bringing.
Bill...age 53...Ohio"
"I won an auction they had on eBay. I paid by PayPal on Decembet 10.
On December 16, they finally sent an email saying they shipped the item.
It's now January 6, and the item still has not arrived. I realize things can be lost during shipping, but it gets worse. I have sent several emails and have NOT gotten a single reply.
The only good thing about the experience is that it's only $16 that I lost ($8 for the Dell keyboard and $8 for shipping/handling fees).
I HIGHLY recommend avoiding this merchant all together. But if you want to throw money to the wind, by all means, buy from this seller."
"nothing but loopholes to get out of the warranty. I still have not rec my refund or a working part. just the broken one again. this was clearly used and they sold it as new.
You should read this before you buy
Sales Terms and Return Policy: All sales are final. Sales Tax will be charged to all Texas residents. All items carry a warranty unless otherwise stated. Returns of product, other than for even exchange, are subject to a 15% restocking fee. Package2you is not responsible for manufacturer defects. We are not manufacturers. We split the shipping cost of the manufacturers defect. You pay to ship to us. We pay to ship replacement back to you. Shipping fees and/or return shipping costs are Non-Refundable. Please allow 4-7 days for your RMA to be processed once it arrives at Package2you. Orders older than 30 days Package2you will use the Manufacture warranty to process and could take 3-4 weeks to complete the exchange. No returns, after warranty has expired, will be honored. Warranty starts the day you receive your item(s) according to Fedex/USPS tracking, no exceptions. Should a replacement for a returned item not be available, a refund (less shipping) will be issued or the product will be substituted with one of same or better specifications.
All returned items must be issued a Return Merchandise Authorization (RMA) number prior to return shipment. This can be obtained from RMA dpt by contacting support direct at ****@**** . To prevent rejection, all returned products must be labeled on the outside of shipping box with the assigned RMA number and accompanied with a copy of the invoice. Customer must pack items being returned complete, with all manuals, cables, accessories, etc., as if they were new and working condition. Regardless of condition, products must be packaged appropriately so as not to incur physical damage during shipping. Failure to do so will invalidate the RMA and warranty. Unauthorized returns will not be processed and will be returned to sender. Package2you will not be responsible for incidental or consequential damages arising from the use of any product(s) that we sell/offer. Package2you reserves the right to refuse service to anyone at any time.
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"Order went as planned. Prices were VERY good. Ordered more than I needed:) why buy a 10' USB cable for $20 when I can get 20 of them for less? Everything was as shown.
http://66.216.68.88/ appears to be their new URL address. Wonder why?
I will buy from package2you again."