"Gentlemen’s was friendly, caring and listened to. My complaint. I’m getting my “lost” order for a good price."

"The few times I have called about various issues have been stress free & solved immediately. This time I called because I rec'd an email that an item I ordered for store pickup was sold out. The email didn't say if the item was still available online (or try different store), so I called as I still wanted it. It was available online & has been shipped to me."

"I was very disappointed that the shoes I wanted to order were already unavailable and the special sale had hardly begun.Also the store near me doesn't carry some of the colors so you can go and see the TRUE color. Last time I returned shoes because the color was off and wouldn't work for me."

"It was easy to place my order by phone."

"Two weeks after order you cancelled it as out of stock. I called and was told items were available, so he reordered them for me. Now you are sending only one item and God only knows about the others"

"change the call waiting music"

"I purchased 2 pair of Chatham ankle pants. 1 pair was 40%. I had to return the 1 pair, had a pair just like it’d from last year. At first girls said she could not give me the 40% on the pair I was keeping, it did get resolved.I just don’t understand why it was such a big deal. The clothes are not cheap even with the discount"

"I question why I have to pay $18.63 to return a product that did not fit. I even had to call you to get the paper work to identify what and why I was returning and to obtain the shipping information to return the item."

"This was my first time shopping with Talbots in many years. I was looking for a particular color in an item and Googled it. Up came Talbots."

"My overall experience was highly satisfactory. Not at this time, but, at other times, the wait for associate can be long, and the music in the background is annoying and loud..."

"This Talbot Representative, as well as All Talbot Professionals are the Best! Always!"

"The employees at your Linwood NJ store are amazing!!!"

"Unable to put gift certificate number in on line"

"I received 2 pair of pants; the black are perfect but the navy are 1.5” longer. Why do I have to pay to return them? I ordered another pair of navy and the same problem. They are longer than the posted length of 32”."

"goodTalbot's close my account as I didn't use it for a year."