"The quality of the packaging, the quality of the the part itself, and the speed with which it was shipped -- everything exceeded my expectations. This was my first purchase from Rock Auto, but it will definitely not be my last!"
"Rock Aucto consistently supplies very high quality auto parts at very competitive prices. Even with shipping costs, I am able to beat local parts store prices with sales tax and orders ship out very quickly.
I belong to sevral online car clubs, own four cars and do some repair work on the side. Rock Auto is my top recommendation to anyone asking for parts sources."
"First time RockAuto buyer referred from our GM dealership mechanic(s) (who, i might add, have never bought from rockauto themselves) - Bought a copper/brass radiator for our '72 Monte - Received a plastic/aluminum one instead - We're not too keen on RockAuto's buy what you want / we'll send what we want policy - Any future purchases from RockAuto will be a last resort as they've gone from the potential top of our preferred vendor's list to the very bottom. Will also advise our GM dealership mechanic(s) so they won't be so quick to recommend RockAuto to anyone else either!"
"Good website but need more products. Shipping was good and parts came in with no problems."
"WHEN I ORDER FROM ROCKAUTO EVERYTHING WORKS THE WAY IT IS SUPPOSED TO AND I WILL CONTINUE TO ORDER WITH CONFIDENCE FROM ROCKAUTO - THANKS JOHN"
"I have made several purchases from RockAuto over the last couple of years and have had an absolute great experience dealing with them. Their order fulfillment rate for me has been 100%. Shipping is fast(usually receive my order within a few days).Prices are generally the best around. Just fair and great people to deal with. "
"Terrible packing job! A MAF sensor bouncing around inside a box, bouncing around inside a bigger box? Really? I know bubble wrap is expensive, but not even a sheet of packing paper? Price was good, shipping was fast, but I'm not an expert mechanic, and was hopping to receive this part with confidence that it wasn't destroyed in shipping."
"I recently needed a part for my Nissan Truck. Looked in the area and was told that I hadto go to the Dealer for this part. After searching on the Internet I came upon a group of Nissan "Titan" truck oweners. they advised me that I could get the same part fro Rockauto at quite a discount price. I also learned I COULD GET THIS PART LOCALLY(ABOUT 24 MILES AWAY) but when I called them ,was told it would take 7-10 days to order and get the part. I calledd Rockauto on Monday and was notified later in that same afternoon it was on its way. Wed morning at 9:15 AM received that part "first Class Mail. Yu can not get any better than that. I know I will be looking at their Catalog more now. Thanks RockAuto
Dale L. Blaes
****@****"
"I went to the website because several internet car forums gave high marks to your company. Fuel pump easy to locate and purchasing was a breeze. My complaint is that I ordered on a Friday and selected 2 day shipping via FedEx. The part in fact did not ship until Monday. I ended up getting my part Wednesday instead of receiving it Monday. If 2 day air is not going to happen for three days I gave my money away. Shipping via USPS would have been much cheaper and I still would most likely have received my part just as fast. I am frustrated that you use a shipping company that does not run on weekends (good union I suppose) and yet are willing to take my money. All the while you know full well that my order will not ship for at least 72 hours. This completely negates "2 Day" shipping idea.
Other than shipping, part came double boxed for safety, fit like it should and worked as soon as I hit the key. Thanks.
v/r
P. Young"
"I had not fixed my wifes side view mirror because the part was hard to find at a reasonable price...out of wrecked cars. Then I happened upon the Rock Auto website, and there it is, in stock for about 25-50% of what I was finding used ones with no guarantee. So I placed the order and in just a few days it showed up! I expected a week or more. Less than a half an hour installation and my wife was tickled to have it working again. Thanks Rock Auto for a great product at a great price in a short period of time! I added them right to my favorites!"
"Shipped out very quickly, excellent price and Kyle on the phone was super helpfull and honest with me! Will definitely order from again when needed.
Thank you!"
"I have had superior service with Rock Auto through multiple orders. They have excellent quality and choice of products at very good prices. Standard shipping is fast. Shipping dates have been accurate. Orders have always been fulfilled with the items that I ordered, with no back orders. I highly recommend Rock Auto, a family run business. "
"Item was at a great price, excellent quality, and was shipped very fast!!
I am 100% satisfied on this order, and several previous orders and plan on ordering from Rock Auto.com in the future."
"RockAuto ships to APOs! (unfortunately many companies do not - I wish Americans would all boycott companies that refuse to ship to APOs)
I have placed several orders with RockAuto, and continue to be 100% satisfied. I highly recommend them to anyone that is trying to get parts for their American cars overseas.
I have had no problem getting parts for my 93 Ford Aerostar since I discovered RockAuto. No hassle, fast and efficient, with reasonable prices. Their web page is well thought out and the parts catalog easy to navigate. "
"This company was very responsive to a problem with an item purchased from them , they made several phone calls to rememdy the problem . I have purchased numerious items from this company and they have always had the item and shipped quick ."