"Rockauto.com has consistently provided me with great parts at a very competitive price. Even after shipping charges I find many times prices at least comparable to any local parts house.
I have used rockauto.com for over 6-years and they are always fast and have what I need.
"
"I have purchased from Rock Auto a few times and i must say they are the best, they are accurate, and prompt to deliver, and they keep in touch with you untill you get your order, GOOD JOB ROCKAUTO.COM"
"Shipped the same day, half the price the local shop wanted for the same part, I will definitely buy from Rock Auto again."
"I found rockauto.com searching webs.
Very fast shipping!!
They have thousands parts
They rock!!"
"This place rocks, no pun intended. I have been ordering parts from them for some time and there always on time with there orders to me. Not to mention the pricing, it is the best I have found on the internet anywhere. Thanks Rock Auto for thinking of us the customer with the prices that you are able to sell your products for. Also all parts that I have purchased from Rock Auto have been top notch quality. Thanks for thinking of us the consumer!"
"I really enjoyed the shopping experience. It's intuitive, easy to use and well organized. I've been back since to place a follow up order. It's nice that they've made a bunch of the scripts on the site dynamic so that information loads quickly without a full page refresh. As a website designer, I notice and appreciate those details.
I wish there was a little more transparency on where the order would be shipping from so I could calculate approximate arrival time, but that's pretty much the only criticism that I have.
I will continue to use Rock Auto for the bulk of my parts needs. Thank you!"
"This is the third time that I have ordered from rock Auto. The only issue that I have had is that they were not listed as the first selection when I searched for auto parts. They are now my first and best choice for auto parts. excellent quality and price as well as quick turnaround. I would rate them A+++. I have also used customer servie to make sure the part was correct and they have provided excellent service. "
"Thank You for the prompt handling and delivery of the radiator upper hose for my 2002 Dodge Durango! Your company was the only one that had that particular hose for my application and it was the correct replacement. I appreciate the service and I will use your service again, if needed, and will recommend you to others. Once again, thank you very much! Charles A. Musacchio,Delaware City,De."
"The part we ordered was a "remanufactured" part, which it did not state when we ordered it.We received it in the mail almost a week late,and the part did not even work! It was a brain for our brakes,and we installed it as per the directions in the auto manual. It STIL flashed a code that says the brain was not working,therefore our BRAKES did not work. We have been unable to drive the car since."
"I have been ordering parts from Rockauto.com for almost a year now, and have been very satisfied with the quality of parts, service, and prompt delivery.
With this latest order, due to my error, the wrong part was shipped, so I was compelled to return it.
Luckily, Rockauto has an excellent and fair return policy. I sent the part back, following their explicit return instructions, and within about 10 days, the charge was reversed on my card.
I can't say enough about the quality and integrity of RockAuto.com . THEY ROCK!!"
"Easy Purchase through the web site. Easy to understand shipping charges. Received package in 3 days, great quick shipping. Very Happy. Will come back when needed. "
"Hi RockAuto,
Hey, I am thoroughly impressed with your outstanding service. I ordered these shocks on Friday 7/23 @ 12:03pm and they were on my front porch in Solon, Iowa on Saturday morning 7/24 @ 10:35. That is less than 24 hours! I work in the Logistics dept. for a Fortune 500 company and spend a lot of time making sure our deliveries of our materials arrive on time. I am truly impressed with your company’s dedication to get your parts to the customer ASAP. You were also cheaper than the local parts store located here in Iowa City.
Keep up the great work!
Sincerely,
Dick Friedl
"
"Fast delivery. Good selection/choice on their catalog which is easy to navigate. Their prices overall are the best among on line auto part resellers. Will always be my 1st choice in ordering auto parts. "
"Awesome customer service! was worried that I may not get the part in time for Memorial services trip the following weekend. the rep. I spoke to assured me that they had the part in stock and we would receive in time to fix car and go to services. Thanx RockAuto.com"
"I ordered a difficult to obtain part in England which I needed urgently. The help I received from Rock Auto.com was great. I was told the part was in stock and the cheapest and quickest way to freight it to me. I ordered the part at 8.00 AM on Friday 23rd July and received it at 9.00 AM on Monday 26th July over here in England. How's that for great service. When ever I need any thing again from USA, Rock Auto.com will be my first port of call."