"I did my auto parts purchase from rockauto.com more than once, I was extremely satisfied with the service they provide. Their prices are way below than others and shipping is quick.
Recomend to others for autopart purchase , their friendly staff will explain the parts you looking for"

"I was impressed with the RockAuto purchase experience. I needed a new mirror for my Jeep Liberty and RockAuto had a wide array of possibilities from various manufacturers to complete the repair.

From the quality & fitment of the part - to the shipping, the purchase was smooth and hassel-free. I'm also not from the USA, so I appreciate the different shipping options that RockAuto makes available.

I've purchased from RockAuto in the past, and I think it's important to provide positive feedback when the situation warrants it."

"Needless to say that I ordered the parts on 7/20/10 I received the parts on 7/23/10 & the parts were installed by my mechanic on 7/27/10. I would think that was a very prompt. I like doing business with Rock Auto because they are that good. "

"great place to shop, fast shipping"

"It was a replacement for a defective item that was handled quickly and flawlessly! they really represent their products well."

"All I can say is "WOW". This is the one place I can find (almost) everything I need for my 1991 Merc Capri, and when you think that some car dealers have more cars on their lots than there are Capri's left on the road, well, that really does say something special about RockAuto. Fast shipping, honest prices and top of the line people. AND NO "BAILOUT" REQUIRED ;)
GOD Bless America, and Freedom.
Jim C."

"After placing an order with RockAuto I checked paypal to find that I had been charged a very large amount for shipping. I imediately conntacted customer service. They were very helpful and fast at getting the problem straightened out and refunding me the amount that I had overpaid. I would like to thank them for their prompt service ( especially Chris Kopf ).RockAuto is awsome. Thanks."

"I have ordered dozens of parts from rockauto and I have found that they are consistently on time with their shipments and are typically one of the least expensive options.

However, they have a poor return policy on parts and have even poorer customer service response times. I inadvertently ordered the wrong part number and tried return it unused and re-order the correct part. This was my error and I expected to pay additional shipping cost and any difference in the part. RockAuto refused to accept the unused part and told me in an email that I should sell it on craigslist. Any local auto parts store would have accepted the return of an unused part.

You may save a few dollars, but be prepared for the lousy customer service. "

"Fantasic customer service. I ordered a wrong part by mistake and they shipped me the correct parts overnight. I got my car fixed on time and way, way under budget. Great company to do business with. "

"Order was shipped first working day and product was a promised. Very happy with Customer service and ease of ordering.
One suggestion is that you offer express shipping to Canada through Courier service as USPS and Canada Post aren't always the fastest."

"This review is short and sweet!
1.Excellent selection of parts.
2.Excellent prices.
3.Prompt delivery.
What more could you want?"

"I am always thoroughly impressed with my experience at Rock Auto. They always have EVERYTHING I need...IN STOCK... and usually in multiple distribution locations. Often their parts arrive at my door in 2 days...faster than the chains can get it to my local store for pick-up...Oh yeah, did I mention price??? Just paid 30% less than the next lowest price on the internet...my previous purchase was less than half the competitor's! Phone support also impressive although I have only had to use it once since the web site is SOOO easy... Keep it up guys (and gals!)"

"Good prices on auto parts."

"I'm incredibly impressed with the speed of delivery and the parts ordered were a fantastic deal."

"These guys are on it! definitely have my loyalty. they have parts that your local national chain stores cant even get.....and don't forget the prices! these cant be beat, even with shipping, the cost for the parts are still lower!"