"Excellent speed of delivery, product works well. I did wonder why the product is identified as Sensa Trac Strut, Monroe, but upon receipt they were identified as REFLEX? Everything else fine, no complaints, just concerned about the difference."

"Great prices and very fast shipping on my brake pads and rotors."

"Went through several snafus in terms of getting the right part however in the end it turns out that the right part was in the wrong box all along. Most importantly, once I posted complaint, a manager promptly called (Chris) and personally took care of the issue and made sure I was taken care of. I would upgrade my previous 1 out of 5 to 4 out of 5 because mistakes happen but a good company will at take the time to follow up and make them right. Rock Auto did this in the end so I am now a converted, satisfied customer. Thank you Rock Auto and thank you Chris."

"Fabulous experience with ordering a turn signal lamp assembly. I was so worried the part wasn't going to fit and it fit perfectly! The shipping was exactly as stated and the part arrived packaged very well. I'm so pleased with my experience that I will not hesitate to order a part from RockAuto.com again. Ordering this part instead of going through our local dealer saved us well over $100! Thank you, RockAuto!!"

"Could not believe how easy and fast. Ordered a radiator after 2:00pm and it was delivered next day at noon. saved over 100.00 on purchase from local discount. Previous order same thing. Found just what I needed at great savings. I have recommended to several of my freinds. I will continue to purchase from Rock Auto each and every time."

"Bar NONE the best customer service ever experienced. i ordered the part and transaction was smooth and fast. due to catalog error i unfortunatly received the wrong part and they do not carry the correct fit for my vehicle. rockauto searched other vendors to complete the sale and locate the correct part but was not able to. i received a full refund and was supplied a pre-paid shipping label. with all said and done i did not get the part i needed but i had received communication through the whole process and would DEFINITLY do business again!"

"Received my order in no time flat! Their prices are unbeatable! Even with shipping they blow the auto retail stores out of the water. The products are great. I am a repeat customer. I recommend RockAuto to everybody!"

"I have done business with RockAuto before but never needed to return an Item. I have ALWAYS gotten exactly what I thought I was ordering and never needed to make a return. When you need to return something, this is when you find out WHO you are dealing with! I thought I needed an entire Drive Shaft and was told I only needed the Boots (My Mistake). I called RockAuto and all I was told to do was sent it back in the original box and give them the tracking number. I sent it back on the 30th of July and less than 10 days later I see the Credit on my Account! No Muss and no Fuss! I will always shop them first between the Price and the Return policy, no reason to go elsewhere."

"I ordered brake pads, rotors, balljoints, stabilizer bar links, and an axle from RockAuto, in preparation for redoing most of my front end.
The parts arrived quickly, but unfortunately the axle was damaged in shipping. I was quite bummed. As the axle was so heavy, i was going to lose any monetary benefit from ordering online vs local when I shipped the part back.

When I told RockAuto about the damage, and emailed photo's of the peened over collar, they immediately told me they were shipping out a replacement part, at no charge to me, and did not require me to ship them the damaged part back. WOW!
I still had to wait a few extra days for the part, but knowing that they were so willing to fix any problems left me quite impressed, especially as they weren't the cause for the issue anyway. ( i blame fedex)

Thank you, Meagan at RockAuto. I'm a firm believer in your company and will continue to look for parts FIRST at your website.

Regards,
Owen"

"Always a pleasure to order from Rock Auto. Great prices, quick shipping. Good communications from Rock if there is a problem with your order."

"Good work easy to order and fast to get the part thank's rockauto "

"once again I received my order well packaged, quickly, and at the lowest price anywhere. I checked a few of the local car parts stores around my area which did not carry the part I wanted and would need to special order it at a price far higher than Rock Autos price. I am a happy 3 time repeat customer. Keep up the good work guys..
Tim Boelner"

"RockAuto.com is one of the best sites to find what you need. Pricing is usually the lowest. You always get an e-mail on the order confirmation right away. I have never had a problem and always recieved what I have orded quickly.

Geno "

"Not only did they have the best price I could find for the replacement tail light I was looking for, the name brand was cheaper than the generic. Shipping was fast, the part was well packed, and a perfect match to my other tail light. The package came with a refrigerator magnet and I've already put it up and will not only use Rock Auto again but I'll tell friends about them."

"Rock Auto provided great prices, including a promotional online coupon. There service was quick and accurate. Got exactly what I ordered in only 5 days."