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Product & services pricing
0.63/5
Chance of future purchase:
1.88/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-08-16

"THE BEST AUTOMOTIVE STORE IN THE WORLD. IM FROM MEXICO, AND BELEIVE ME, BUYING IN ROCK AUTO IS THE BEST EXPERIENCE YOU COULD HAVE BUYING BY INTERNET. THE SERVICE WAS GREAT, THEY HAD THE EXACTLY PART FOR MY CAR (A VERY VERY RARE MOTOR PART, THAT ANY STORE HAD-EVEN TOYOTA AGENCY), MY PART WAS ON FEDEX TRANSIT ONLY 1 HOUR AFTER MY PAYMENT, THEY PAID THE BEST FEDEX SERVICE FOR ME AND THE PART ARRIVED TO MY HOUSE ONLY 2 DAYS AFTER I PAY (VERY FAST, BECAUSE IM IN MEXICO). THE QUALITY OF THE PART IS REALLY GOOD, AND WAS MORE THAN HALF CHEAPER THAN OTHER STORE THAT TOLD ME THEY CAN SENT IT TO ME ONLY 7 DAYS AFTER MY PAYMENT. SO BELEIVE ME BUYING IN ROCKAUTO IS THE BEST WAY TO FIND EVERYTHING FOR YOUR CAR. CONGRATULATIONS FOR ALL THE STAFF OF ROCKAUTO, AND THE BEST THINK IS THAT YOU HAVE ALL THE PARTS MY CELICA GTS WILL EVER NEED. THANKS FOR EVERYTHING. ALAN ESQUIVEL"

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Verified
5/5

2010-08-15

"Good service, good price.
"

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Verified
3/5

2010-08-15

"Bought three "wholesaler closeout" items, two fan belts and air filter. Rock Auto definition
of a "wholesaler closeout" A: "Wholesaler closeout" parts come from several circumstances: A manufacturer may discontinue certain part numbers or drop an entire product line. A distributor may switch from one brand of products to a competing brand. A store may decide to clear out slow-selling parts to make room for more popular items.

The air filter does not fit the description because it has an Autozone customer return sticker on it. With a purhased date of 2-15-09 returned 2-19-09, store#2407 Selling previously purchased items as wholesaler closeout????
"

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Verified
5/5

2010-08-14

"I spent countless hours on the internet looking for parts for my 2000 Nissan Maxima. The local Nissan dealer prices were outrageously high and the various other online auto parts had priced Nissan parts the same, or if they did lower the price, they made up the difference in price in the shipping charges. Then I came across Rock Auto. Not only were their prices substantially lower than the others, the shipping charges were also very fair and reasonable. I placed my order on a Sunday and received the parts via FedEx shipping on Wednesday. The parts were brand new, nicely and securely packaged. I will definitely do business again with Rock Auto. You all rock!! Thank you so much! "

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Verified
5/5

2010-08-14

"Fantastic! Had everything I needed in one simple order...saved over $90 vs napa and received it in just 2 days. You have made one happy customer!
RockAuto Rocks!
"

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5/5

2010-08-14

"I order brake and suspension part for my 1993 Ford Club Wagon, that is here in the U.K all the parts were correct and arrived quickly, good job to Rock Auto. I will continue to use there service as you just can not get better! Many thanks Stuart in U.K."

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Verified
5/5

2010-08-14

"Excellent service, friendly, fast and an absolute pleasure to do buisiness with. Robert Walters."

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Verified
5/5

2010-08-14

"RockAuto is my favorite place to buy parts. Even with shipping, the prices usually beat the local auto part stores by at least 20-30%, and even 50% on some items. RockAuto ships quick, and the shipping charges are reasonable. Highly recommended."

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Verified
5/5

2010-08-14

"The hitch fit perfectly. It was easy to instal just be sure to lower the exhuast pipe."

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Verified
5/5

2010-08-13

"Products came quickly and were packaged very well. Plan on shopping at RockAuto.com again!"

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Verified
5/5

2010-08-12

"Great service, fast delivery and quality parts
at a very reasonable price,
I will definetely use use Rock Auto in the future.
Jacques
"

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Verified
1/5

2010-08-11

"this company is a joke, they sent me the wrong part and now they wont refund my shipping either way. shop anywhere but here they will find everyway they can to screw you, i have been shopping here for a few years now and they still treat me like dirt i will never shop here again, i have complained to bbb and i wont stop there, these morons have to pay expecially if you talk to the customer rep, matt he is the dumbest of all of them"

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Verified
5/5

2010-08-11

"I was having problems with the ABS brakes on my 1992 Chevy G20 Van. I found a few sites that said they had the parts but when it came to ordering the ABS components I hit a brick wall.
Most sites will not take your order if you don't have an US address let alone reply.(Nerds)
Rock Auto's site accepted my order without any fuss. I was then quickly contacted by Christopher Koph with the option to have my parts rebuilt.
He arranged for me to send my parts to the US for rebuilding and the return back to me.
The fact that I was in Australia made no difference, it all went like clockwork.
We don't have any local full sized vans in Australia, we are fed a constant stream of unsuitable 4 cylinder vans.
We have plenty of local importers that supply American parts but with only limited parts for Chevy vans.
Our family of 6 can travel in comfort and safety once again.
I'll be telling everyone I can how I could not have repaired my van without Rock Auto.
Having the Chevy van back on the road again is priceless.
Thank you Rock Auto
"

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5/5

2010-08-11

"Great customer service, great prices, great products, excellent service and fast shipping. What more can you ask for?"

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Verified
5/5

2010-08-11

"RockAuto ROCKS!!! I ordered on Sunday and I got it on Wednesday. Delivered to my door and saved at least 100 dollars on the items I bought. The shipping and prices were well below all the other places I checked. I work for my money and my money will be spent with rockauto when I need to purchase more parts. Thanks, glad I ran across your name on jeep forum sight."

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