"She was very helpful and patient with me. She helps me every time i have a problem and she solves it quick and efficiently i really appreciate having her to work with! "
"The customer service, was extremely helpful and friendly. I will continue to use this service"
"The shipping label they gave me is a recycled number and it says it’s going to the Netherlands. I’m very stressed out about this. What will you do if my bag is shipped to Europe or lost but the customer service rep was doing his best and I appreciate that
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"The VIP service is amazing. Natasha with VIP service is exceptionally welcoming and helpful! The process of submitting your items, receiving a quote and options for trade in, consigningment and buyout is seamless!"
"I just want to say thank you so much to Salma for helping me find and get my dream Birkin"
"I had the pleasure of visiting the New York Soho store and was met with excellent customer care that far exceeded other resell luxury places and high end design stores. I shopped and consigned and both interactions were super smooth and easy. The store is quiet and tastefully decorated, has excellent wifi and I was offered water. Their return/exchange policy made me feel very confident in buying a bag online.
I was so happy in the end, highly recommend Rebag!"
"I recently made a BIG Hermes purchase with Yasniel at the Brickell City Centre location and wanted to share my positive experience. First, we talked for months as I waffled on colors, sizes and budgets. He always responded with amazing input and patience. He went out of his way to pull samples for me, alert me to sales, consult with me, make me feel less crazy, and keep the store open late when I just couldn’t stop trying things on. I really valued his opinion and knowledge and definitely would work with him again! I’m so happy with my purchase and grateful he didn’t get sick of me throughout the process. "
"I just have to start off with how the moment I walked into the store Gabriel received me with the biggest smile & care and was the best at guiding me in purchasing my unique and beautiful Chanel bag he really showed true care and passion for the store. Gabriel is truly one of the best sales associate I’ve had the pleasure of being taken care of. The Brickell city center rebag location was such an amazing experience . I will be purchasing more future bags with Gabriel at rebag from now on!
Sophia S
"
"This is my first Chanel bag & Antonella is fantastic! She is knowledgeable about the brand & she made me feel comfortable about the purchase. I will seek Antonella's assistance for future purchases at Rebag!"
"Raul has been nothing but excellent with his service, I’ve never met someone with so much patience and understanding. He was very helpful explaining the consignment process to me and how it works because I didn’t quite understand the entirety of the process. I’m so grateful for his time and service "
"It was the best experience they make everything so easy the know exactly what they talking about Raul was so kind, explained to me patiently for sure I’m going back soon!!!!! Thank uujuuu"
"I followed Sara from Dadeland and now, here at Brickell Centre, met Gabe and Raul, who are very kind. I'm obviously an avid reseller and fan of the store!"
"I love shopping with Jessica. We go over all my dream bags and she always so thoughtful and fun! She’s knows about all the things they sell. You couldn’t ask for a more intelligent, dedicated SA. I’ve never been disappointed with her and my collection is just getting gorgeous now! "
"Daniela followed up with me regarding my submission. I haven’t sent it as of yet and explained the reason why the delay to her. Daniela was very understanding and was not pushy and did not make me feel rushed or hurried. I am rating Daniela a 10/10! "
"By now Rebag is the best website, the best business for this. I’ve never had any problem with them. No disappointed with my bags. All of them original and new, or very good condition, or excellent condition. I have to be honest about my worries, I mean, when I see the bag into the website, on pictures, till that one arrives to me, and I see personally, I think: “It’s pretty, I did a great deal”. After or during the process I receive text from staff’s Rebag, to help me with what I need. "