"I was excited to see all options at ReBag. Unfortunately I had an odd experience with my purchase where I was asked for copies of my ids and credit card. I tried to call 3 times , was on hold for 10 mins and then cut off. I was able to get help via email but my purchase was cancelled. The refund was processed quickly. I tried to purchase the bag again so we shall see how it goes!"
"Ms.Becky is very sweet and patient. She helps me buy my dream bag! I would highly recommend this location at the heart of WTC for your luxury needs. Thank you so much Ms.Becky! You are awesome!"
"Tasha and Taylor in the WTC location were so wonderful!! Amazing customer service , will definitely be returning to this location just for them. "
"I’ve been looking for a specific bag for about a month now. I saw it on Rebag and that it was located in the SoHo shop so I popped in one afternoon to try it on. Olivia was graciously helpful in letting me try the bag on as well as fit my belongings inside. I purchased it there and it walked around the store a bit to admire the selection. I’m surprised I’ve never been inside! The bags were gorgeous and Olivia walked me through Rebag’s authentication process, assuring me each piece was inspected on 3 levels. I will definitely be returning!"
"When I walked into your store within the Oculus, Becky greeted me right away and let me browse. I fell in love with a Chloe shoulder bag but wasn't sure. Becky gave no pressure and told me to think about it. Because of her warm, professional, and kind manner. I came back the same day and purchased. She and Tasha were absolutely lovely and we had a great conversation. By the way, the Rebag selection is fantastic! Such a great experience!!"
"I have been shopping for the past year. I love the service and the text alerts I get. My text representative is amazing till the point I don’t look at other websites."
"This person is an absolute all star. He had the ability to match the perfect bag to my wife’s personality and had he not been working that evening we probably would not have made the purchase. "
"I just started looking around the luxury retail boutiques in search of hard to find Hermes, and other, bags. Upon entering the Soho Rebag store and being paired with Lulu, I knew I was in the right place. Lulu's knowledge, expertise, excellent taste and lovely disposition inspired such confidence that I purchased a bag on the spot! She has since followed up with me whenever an item comes in that may be of interest. I'm so impressed with her professionalism that I will sell/trade my bags with her as well. Can't wait!"
"I recently had a fantastic experience with the sellers at Rebag Soho store. The girls were consistently kind and supportive, respecting my decision-making process, and helped me to choose the perfect bag . The pleasant atmosphere made visiting the store enjoyable, and talking with the sellers enhanced the overall experience. Highly recommend!"
"Of course the bags here are *chefs kiss*, especially due to the attention to detail in the selection process. More notably, the staff was proactively and genuinely helpful and friendly. Furthermore, I’m new to the area, and was offered numerous recommendations (restaurants etc.) in/around Miami without having to ask, which was awesome. I went into the store without plans of buying, and more to take note of the place. Because of the service, I know I’ll be back to make a purchase! If you’re into economical designer bags and good people, this place is a foolproof must-go."
"Olivia made my experience so pleasant and fun. Will definitely come again for more. Love my ‘new’ bag! It’s perfect for my everyday wear! "
"Visited Rebag for the first time in NYC. The sales associate, Taylor, was incredibly helpful and a delight to work with. I ended up purchasing two bags and bringing in a bag for consignment the same day. Taylor and the other associates were very professional and extremely knowledgeable. "
"i am not happy with rebag i ordered a purse a since i woulnt be home to sign i wanted it kept at fed ex i called customer service nine time and was put on hold and then told to call back i email and someone got back to me saying they didnt have the autheticity card and did i want to cancel i emailed back and said i want to cancel and then they send me a email today saying the purse is on its way i am dissapointed with the lack of communication and the clown face fooled me when i looked at it again i realized i had made a mistake.
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"I had a wonderful experience buying my Chanel purse from Rebag. The sales associates were very friendly and helpful and looked up comparable pricing for me before I purchased the bag to make sure I was paying a fair market price."
"Great communication throughout the process and after my purchase. I definitely feel I have a personal shopper. "