"I just wanted to say that my experience with Rob in chat customer service was excellent today! Not only did he help me with some confusion I had with a submission but he also communicated to the right department to have my quote done and within 30 min of speaking to him!!!! It was the best experience I have had with Rebag yet!! Thank you Rob and if it was up to me he would get a raise and a pat on the back. "
"Seller Nils is so helpful during my whole shopping process with Rebag. Very patient and nice. Always respond email questions super fast!"
"Very fast shipping, amazing prices, and every item described perfectly. Rebag has made a new customer for life! "
"My experience has been awesome all thanks to the chats back and forth with LESLIE She was very helpful from start to finish. I will be a repeat customer because of the excellent inventory and positive interactions with Leslie"
"It was a pleasure working with Nils. They were to attentive and really took the time to listen to my concerns and followed up immediately. If I decide to sell any other items I will reach out to them! "
"From start to finish, Lisa took the charge on ensuring our quotes, shipments and payments were prompt and complete! Look no further for full service care from start to finish when parting with your lovely things. "
"Best customer service fast and easy service . Great offer and very valuable experience! Sara is the sweetest love he’s energy and vibes so worth going to resell things there "
"I visited the Rebag store at Brickell and Sara was lovely and very attentively explained to me the process of trading and selling. I would definitely recommend to my friends and family. "
"Rebag is awesome. I was in the market for a bag for my wife and didn’t know where to begin. Lisa was extremely knowledgeable (and patient) and helped me pick the perfect bag. "
"I have sold and traded a lot with Rebag over the past few months and have had a easy and smooth experience while working with allison. She gets me fast offers, assists with trades, and schedules my pick ups. Will def recommend! "
"I like coming to this store as it's easy to park at and they have a great selection. Sean and Jessica always make me feel welcomed, even if it's been months since my wife and I came in. They have a great team and the best customer service. Will be back again soon! "
"Gabriel is so wonderful and helpful! He found me the exact item I was dreaming of and provided honest opinions on everything, which is so important. Overall, would definitely recommend going to rebag and asking for Gabriel! "
"This place potentially selling stolen goods. I found a bag that is exact copy of the bag that was stolen from me by my narcissistic ex, and they won't release any information as far as if it's him or not him who has this bag listed. Its a civil case, I had my atty email them, I even had police detective call them, I have a police report but police won't investigate because it's a civil case. They are protecting identity of a liar and a felon and won't help the victim. nobody to talk to but support located in India where all they know is to repeat over and over again that they are protecting identity of sellers. Well, if sellers are not guilty, nobody will be inquiring about them. Nor will police and atty be involved.
I even found the owner on Linkedin and emailed him but nothing, like the corporate doesn't exist, just support in India.
I've contacted many non profit as well as stores all over NYC for information and not one had given me as hard of a time as this place. and I was able to find places where ex was trying to unload items he stole from me, I bet Rebag has plenty to hide if they are so difficult and possibly my bag is not the first stolen bag they've sold or are selling! "
"Samantha was so nice and knowledgeable and helped me tremendously for my trad and also sell. I had such an amazing experience. "
"I have been looking for Chanel vintage earrings and didn’t really know what to get but went into the sawgrass shop and this amazing sales associate helped me find the best fit for me ! Definitely recommend asking for Antonella she knew so much about Chanel ! "