"This is my first time with Rebag and Natasha is very attentive and explained every questions I had. She made me feel comfortable knowing I can send my bag with no worries and the transparency of the process. Looking forward to doing more business with Rebag. Thank you Natasha "
"Nils has been consistently supportive and helpful. Whenever we have questions or encounter issues with our orders, he addresses them with the utmost professionalism. Thanks to Nils, we've gained greater confidence in collaborating with both him and the Rebag team."
"I am very satisfied with my experience with the team, they managed to accelerate my order at every step of the way, because I only had a limited amount of time before leaving the city again. Denis went above and beyond helping me, never had an attitude and was supportive throughout. Thank you so much for the incredible support!"
"I want To give the biggest lovable shout out to my favorite ladies who go over and beyond for me !
Becky is so great world trade
Chloe soho team omg she is great
Maya - always helpful reply to my text
Laura - the sweetest and always there to help
They have been really great ?
Love virginia "
"I’ve searched and searched the web for the perfect vintage Chanel bag and I was SO excited to find my bag on rebag. I had been looking for a classic flap from the 1980s in order to have the 24k gold hardware. I ended on a 1986 jersey and lamb skin flap which was rated in good condition. When the bag arrived it came with a giant dust bag and honestly, the bag looks almost new for it being vintage! The inside was perfect, there were no tears, the hardware was shiny and no tarnish, serial number in tact and authenticity card, and even more exciting is that I paid less than 1575! I’m so happy with my bag and it’s exactly what I wanted! Shipping was super fast too! "
"Great Service! Their supports are very responsive and can answer all my concern. More power!"
"I had such a pleasant experience with my recent purchase. My sales consultant, Brenel, was attentive and extremely knowledgeable of the brands I was interested in purchasing. This store will be my new go-to for selling and purchasing designer goods! "
"Purchased a Chanel bag for my lil cousins birthday 2/17/23 .I seen she had been eyeballing the bag on the site for a while, so I decided to purchase it for her. Right before I could gift it to her she had already purchased a very similar bag from Fashionphile. She had no idea I was buying this purse for her way in advance for her 18th Birthday. I decided I would just return the bag since she bought something else that's almost identical to the one I purchased. I sent the purse back to rebag in the same condition and packaging that I bought it in. Do you know they had the NERVE to tell me this bag was in very poor condition and they wouldn't buy it back!!! If they were to buy it back they were already ripping me off offering me less than half of the amount of money I PAID FOR IT!!! This purse was a gift it never left the packaging and box they sent it in. When I purchased the bag it was listed on there site as "very good condition". So your telling me REBAG YOU SOLD me a purse that YOU SAID was in "VERY GOOD CONDITION" Just to turn around and say its NOT!!! REBAG YOU GUYS are located in BROOKLYN, NEWYORK . YOU ARE SCAMMMERRSSS JUST LIKE THE RAPPER CARDI B SAID!!!! You can keep your BS REPLY THERE IS NOTHING YOU CAN SAY!!! Your competitor fashionphile ended up purchasing the bag you sold to me for more money than you were offering to buy it for (which you denied) . Thank GOD . If you want to do business with HONEST PEOPLE purchase from FASHIONPHILE... "
"Apparently Rebag can’t guarantee authenticity?? Purchased a bag and had it authenticated on my own from LV service. It’s fake and Rebag won’t take back. Terrible."
"I went in store and Salma helped my friend and I purchase bags! She was SO helpful, fun to talk to, and made us feel like the only people in the store. I loved her caring demeanor, and her honest opinion of what bags she thought were best for us. I will definitely go back to this store next time I’m in town and hopefully get another purchase from her!"
"I went into the Rebag store in Brickell and RAUL helped me. He was super knowledgeable and helpful. I had issues with my account and app order and he did everything he would to help me and get my purchase to me! "
"I haven't received my shipment yet, but the customer service is amazing so far!"
"Jessica always makes it easy on me. I enjoy coming here. "
"I've been using Rebag for a long time now with different items, jewelry, handbags etc. The service has always been great and quick. Nils, in particular is so efficient and helpful. He checked in with me during the process every time to make sure all was going smoothly with my transactions. I definitely recommend using Rebag and will keep doing it in the future."
"Antonella was so knowledgeable and kind. This was my first preowned purchase, and I have been looking for a bag like this for years. An amazing experience overall and definitely due to Antonella."