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Product & services pricing
4.23/5
Chance of future purchase:
4.26/5
Shipping & packaging:
4.19/5
Customer service:
4.37/5
Return/Replacement policy:
4.18/5


Verified
5/5

2024-04-30

Great experience

"Easy to order. Good delivery. Same product as always. Dependable for reorder."


Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-30

"Just a year ago prices were more moderate. "

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you for sharing your feedback with us. As a company, we strive to offer competitive pricing while also considering factors such as the manufacturer costs. While we aim to keep our prices reasonable, fluctuations in these factors can sometimes result in adjustments to our pricing structure. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your continued support.”


Verified
5/5

2024-04-30

Excellent Service

"The service was amazing! I had to contact a rep to help get my prescription and he was so helpful and kind."

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-30

Absolutely amazing!

"The prices are significantly lower than other websites and not to mention the customer service. Even though I received a discount on my first order they also gave me another one time discount when I called in regards to my payment not going through for an issue on my end. Truly an amazing site and can’t thank them enough for keeping me going through my contact needs."

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
1/5

2024-04-30

Still haven’t received my contacts.

"Paid $12.95 for shipping and contacts shipped on 4/10 and still haven’t received them as of 4/29. Can’t find a way to contact company for help. "

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you for reaching out to us, and we're sorry to hear about the delay in receiving your contacts. According to the tracking number, the package is currently stuck in transit. Additionally, we'll ensure that you receive the assistance you need, whether it's tracking down your package or arranging for a replacement if necessary. Expect a call from us shortly so we can address this issue and ensure that you receive your contacts as soon as possible.”


Verified
5/5

2024-04-30

Great service

"There was an issue with my contacts that was fixed right away!"

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-29

Customer Service

"Great Customer Service. Received product in great condition."

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-29

SO EASY!

"I LIVE ON AN ISLAND IN THE CARIBBEAN, AND MY OPTOMETRIST LOST THEIR CONTACTS VENDOR. I WAITED FOR THEM TO FIND ANOTHER, AND ASKED FOR MY PERSCRIPTION SO THAT I COULD JUST ORDER THEM MYSELF. IT WAS SO EASY TO ORDER THEM FROM YOU! THEY ARRIVED FASTER THAN I EXPECTED PROTECTED IN A VERY STURDY BOX. I AM VERY HAPPY AND SHALL CONTINUE ORDERING FROM YOU! THANK YOU FOR TAKING SUCH GREAT CARE OF ME!"

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
4/5

2024-04-29

Great price on contacts

"Great price on contacts. Wish shipping was faster. "

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Verified
5/5

2024-04-29

Outstanding customer service.

"Great company to work with. I had a question about a delay and they were available, responsive, did everything possible to make it right. I was completely happy with the outcome. Thank you! "

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Rep reply posted 2024-04-30
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-29

Quick and simple

"Easy to order, upload prescription and quick to receive product."


Verified
5/5

2024-04-29

Great prices

"Great experience with website, easy-to-use and quick shipping. Cost of contacts were amazing. Definitely will purchase again."

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Rep reply posted 2024-04-29
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-29

Excellent

"Good price and fast delivery."

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Rep reply posted 2024-04-29
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-29

Great

"They were so helpful not only with my order but with contacting my dr and fixing my brand."

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Rep reply posted 2024-04-29
A rep from OptiContacts.com, KitsAlex, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.”


Verified
5/5

2024-04-29

It was easy, received order fast

"Best contact place I’ve used! "

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