"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"From initial contact to delivery, our experience was terrific. We were able to order the exact quantity of product we needed, and they were delivered far faster than anticipated—even with several tweaks to the original design. Staff was friendly, helpful, and quick to respond. We look forward to ordering from Discount Mugs again!"
"Great help and fast ordering! Will use again!"
“Thank you so much for this review! We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"This is my first time ordering with Discount Mugs, and it went so well with the help of Account Specialist Aarol!
While placing my order for our church, I wasn't able to find a way to receive tax exempt status. Aarol was extremely helpful, patient, courteous and quick. Through the chat box, he was able to solve my issue in a few minutes. We are looking forward to getting our products. I highly recommend Discount Mugs for their fantastic customer service!! Thank you Aarol!!!"
“Wow! That's awesome! Thank you so much for sharing this positive feedback. We're glad to hear that we were able to help you wit your order and assisted you with your concern.
Looking forward to more business with you.”
"Very easy to work with. Great company!"
“Thank you so much for your positive feedback! We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
"I was so impressed by their customer service. Because of some specifics with my order I ended up basically doing my order through the chat. I can't wait to receive my order!"
“Thank you for this amazing feedback, Margaret! We're happy to hear how easy you placed your order through our chat. If you have any concerns about your order, we are jsut one chat away. Looking forward to more business with you.”
"Laine was a great help in helping me expedite my order as well as getting me the right price that worked for my needs in resale."
“Hi there! Thank you so much for an awesome feedback! We're glad to know that we were able to help you with your order. Our team is always putting their best effort to assist our valued customers, like you. Looking forward to more busniess with you.”
"I was placing an order, but needed tax exemption applied. Used the chat feature, and the service rep helped me complete the process quickly and efficiently. They answered every question, walked me step by step through the process, and even helped me reapply the coupon code. I can't speak for product quality yet, as I just completed my order. But was very impressed with their customer service."
“Thank you so much for sharing this positive feedback! We, at Discount Mugs, are happy to hear that we were able to help you out with your order concern. Let us know if you have any concners or questions. Looking forward to more business with you.”
"I had the pleasure of being helped by Lanie this morning with order. I used the chat to request help about reordering and adjusting an order but unfortunately the bottle we needed was out of stock. Lanie truly went above and beyond by offering other options, and even putting the logos on the items to show me what it would look like. Lanie was so very pleasant, kind, and patient the entire time and she even helped me put our tax-exempt form on my account. It has been a long time since I have seen such wonderful customer service, especially via a chat. I went onto your website not looking forward to having to go through the process of reordering and adjusting an order, but Lanie truly made my morning by helping me place the order in a timely manner and answering all questions I had, never leaving me hanging with any what ifs. Lanie’s exceptional customer service has secured me as a customer for any printing I will need in the future. The world needs more Lanies! "
“We are so glad to hear how happy you are with our business. This feedback is super helpful. Our team is working hard to provide and help our valued customers with anything. Lanie will surely be happy to hear about this. Thank you and looking forward to more business with you.”
"I needed promo items quickly, so I went on the online chat platform and chatted with Lanie. He was so helpful. I will order again. Great customer service, "
“Thank you so much for this feedback! We're glad to know that we were able to help you with your order. Lanie will be happy to hear about this. Looking forward to more business with you.”
"Aarol, the account specialist was super helpful in processing my order. This individual corrected everything on my account and made the process seamless. Such a great connection for customer support. "
“We thank you for taking time to leave us this amazing feedback! We happy to hear that you had a smooth transaction with your order. Aarol will be happy to hear this. Looking forward to more business with you.”
"Reviewed several websites before I found the best price...and then the online representative, Juan, guided me through the entire process. He was patient, informative and made the process of this order very comfortable. Look forward to receiving my custom product!"
“We are so glad to hear how happy you are with our business. This feedback is super helpful. We will continue to give the best assistance we can to our valued clients. Looking forward to more business with you.
”
"Aarol was SO helpful and patient with me while I was placing my order online. All my questions were answered, and the transition was smooth.
Thank you! Minda from MSU"
"I needed assistance ordering a product with a tight time line. Customer service went above and beyond to help assure my order will arrive in time. The rep answered all of my questions quickly. "
“Thank you for sharing this positive feedback! We're glad to hear that we were able to help you with your target date. The team will be happy to hear about this. Looking forward to more business with you.”
"This is my first time using a service like this, I had many questions. The online chat representative was very helpful, answered all my questions, and stayed on the line with me until I completed my transaction. However, I will say that I think they should not charge so much for small quantities. "
“We're glad to know that we were able make your first order awesome! Thank you so much for this positive feedback and looking forward to more business with you.”
"I was connected with a person immediately through chat. They were able to help me place my order and get a discount code. Appreciate the quality customer service"
“Thank you for sharing this awesome experience with us! We're glad to hear that we were able to help you place your order. Always check our website for more great deals and discounts. Looking forward to more business with you. ”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Thank you so much for this feedacbk! We're glad to hear that we werea able to help you with your order. Remember that we are always here to assist you with anything. Looking forward to more business with you!”