"We have used discount mugs for several different events and everytime we get what we need, when we need it, and it's a great product!
Thanks!"
"Great customer service. Helped us all the way through our many design changes."
"Juan was extremely helpful, guiding me through the process and facilitating my order. I’ve used online chats that were a bit frustrating. This experience was stellar!"
“Thank you so much for sharing this positive feedback! We care so much for our valued customers. We're glad that you appreciate our efforts to help out. Juan will be happy to hear this.
Looking forward to more business with you.”
"Lanie Cuesta was wonderful and helped me with both of my orders as well as helped me pick out which items I needed to order."
“Thank you so much for sharing this positive feedback, Rebecca! We're glad to know that we were able to help you choose the right items for your needs. Lanie will be happy to hear this. Looking forward to more business with you.”
"Great Customer Service chatting online with Representative Madonna to process tax exemption and advertised discount that never sent properly to email. Hoping the products are as good as the experience in placing the order. "
“Thank you so much for taking time to share this positive feedback. We're glad to hear that you had a great experience in placing your order. Our team is always here to help you with anything. Looking forward to more business with you.”
"I wanted to put a white logo on a bag, but didn't have a copy of our logo in white. I chatted with Discountmugs.com and they changed my logo to white and put it on the bag for me. It was so easy. The customer service was AMAZING! "
“Thank you so much for this amazing feedback! We're glad to hear that we were able to help you with your design. Looking forward to more business with you.”
"Great. Lanie was really wonderful to work with and very helpful. "
“Thank you so much for this awesome feedback. We're glad to know that we were able to help you with your order. Lanie will be happy to hear this. Looking forward to more business with you.”
"Alvin did a masterful job and aiding me in placing my order for some golf ball caddies. They are for an American Legion golf tournament and I'm sure my veteran buddies and friends will proudly display them on their golf bags."
“Thank you so much for this awesome feedback! We're glad to hear that we can make your event extra special! We hope that our veterans will love the products! Looking forward to more business with you.”
"This is my 1st time ordering from Discount Mugs and it has been a wonderful experience so far. The selection, pricing, and the customer service have been wonderful, and Lanie was able to help me with rush shipping to get our order in time for our event.
Will definitely be back for our future events."
“Thank you for this awesome feedback! We're glad that we were able to make your first experience wonderful with us. Lanie will be happy to hear this. Looking forward to more business with you.”
"Alvin has guided me through every step, answering all my questions and was extremely helpful. I appreciate his help and support and time. Without Alvin, it would have taken hours longer! "
“We're glad to help you in any way possible. Thank you so much for this kind feedback. Alvin will be happy to hear this. Looking forward to more business with you.”
"Just finished ordering from Discount mugs. Customer service was so very helpful, and my order is due to arrive very soon, I'm looking forward to its arrival!"
“Hi Allison! Thank you for taking time to leave this feedback. It's our pleasure to assist our valued customers like you. Looking forward to more business with you in the future.”
"Was able to order wanted product at price point I had been finding other places but with better customer service help"
“Thank you so much for this awesome feedback! Our team is glad to hear that we were able to assist you with order and provide you with your needs. Looking forward to more business with you.”
"My customer service person was so very helpful when placing a tax exempt order. It was so easy to do and the mugs and cups I ordered will be here within 10 days!"
“We're always here to assist you with any of your concerns. Just let us know. Thank you for sharing this awesome feedback. Looking forward to more business with you.”
"Excellent customer service. Thanks for the quick response to my questions and help with my needs.
"
“We appreciate this feedback! Thank you for sharing. Let us know if you have any questions, we will be happy to assist you again. Looking forward to more business with you.”
"I was struggling to create my item on my own and I should have started the chat earlier! My Sales associate Aarol was so fast with different samples I could choose from, along with the totals which included shipping rates! So great. Thanks again"
“We appreciate this feedback! Thank you for sharing this positive experience. We're glad to knoe that we were able to help you with your order. Aarol will be happy to hear this. Looking forward to more business with you.”
"Their customer service is amazing, precise and extremely professional! Can't wait to receive our products! Update soon! "
“Thank you so much for taking time leaving us a feedback! We truly appreciate feedback like this. We're glad to hear that we were able to help you with your order. Looking forward to more business with you.”
A rep from Discount Mugs, DiscountMugsSocialMedia, has responded:
“Providing the best customer service is our duty! Thank you so much for this feedback. We are glad to hear that we were able to help you with your order.
Looking forward to more business with you.”