"Aroes Escalona Was very informative, completely helpful and very efficient with the information and service provided. All my needs were satisfied within minutes. Definitely a playable experience thank you again Aries"
"John was very helpful. The vehicle we had was in an accident and he offered to send a new unit free of charge. Thanks!"
"I first like to start off by thanking your customer service representative Kaye as her customer service skills were excellent. She handle all of my concerns, she also help get my tracker the needed updates it need to work again, then even help with the upgrade. She definitely should get employee of the month. She provided fantastic service and I appreciate everything she done as well as the service that was provided to me."
"Customer services department is second to none, they go above and beyond helping you place and get you order rolling, I had some issues with sending information to the sales department and in a matter of several minutes it was resolved, l was almost at the point of giving up to get my purchase, but with the calming voice of the staff they helped me through with getting it done.
I have a small counter surveillance business and have used BrickHouse Security in the past, there is no better business to purchase my productsfrom even up here in Canada!
Just the Greatest company anywhere and finest personnel from coast to cost , l work for emergency services here in Toronto Ontario Canada and have been informing everyone about your wonderful professional products and staff.
I am more than happy to spread the great word about BrickHouse Security anywhere anytime!
Thank you for all you do, I am a very happy client-customer, l look forward to many more transactions as my new company grows !
Truly
K. V.N."
"My questions were answered and service was restored. I thought the agent was very knowledgeable and helpful."
"My inquiry to have changes on two of my gps units went extremely well, very appreciative to the great customer service provided by Bien. Thank you!
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"Bien stayed on the phone until my issue was resolved."
"I called their number and spoke with Janice who helped put in the order and everything was great!"
"I am going through a messy divorce. I had a Brickhouse tracker on my wife's (our shared) vehicle and was able to get the proof I needed for her affair through the use of breadcrumbs.. The only issue was the export report function only exports to excel files. These will not hold up in a court of law so Kaye, my service rep pulled the reports for me on her end and converted them to PDF format. She then emailed them to me from an official email address. Would not have had all the evidence I needed without Kaye's help. "
"Professional, friendly and eager to please. "
"Bien was very polite, quickly understood my questions and proposed good solution. "
"Experience was great. Shipping via Fedex to Alaska in 5-7 days at $14.99 is a bit steep. Priority mail via USPS is a flat $5.99 which we use often to shop small items all over the state, just something to consider."
"Called Brickhouse to exchange a device and it was so easy! CJ was very knowledgeable and extremely helpful. She resolved my issues without exception. So happy I called today and was given excellent customer service. ~TParker"
"Aries was amazing... Great customer service!!!"
"John was very good. Very helpful"