"Dee was extremely helpful "

"John, the CSR was exceptional. He handled my concern in a professional manner and made sure my reason for calling was taken care of."

" I called to discontinue my service on a Nano 5 and Nano 6 because I did not need it at the present time. Bien Andrade presented an alternative course of action I could take. Because it is uncertain when I will need tracker service again the option he presented made sense and I selected it. It provides me time to see whether or not I will need the trackers in the near future."

"You guys are always fast with your phone support. The after sale business is beyond anything any other company provides.

And the support team is always so kind and helpful!"

"Very please with customer support person, Kaye, had great patience in solving my technical issue. She was able to walk me through the problems and I felt relieved as she found the solution."

"Great customer service today, beyond what I was expecting. I was calling to cancel my nano and was offered a free gps instead one I wasn’t going to be able to afford until the end of the year. I am especially grateful to Bien for exceeding my expectations because my father has dementia and having this for his car will give me some peace of mind as he travels. So thank you to him and keep up the great work!"

"Very good experience with sales and customer service. Bien is a credit to your company, very knowledgeable, helpful and efficient."

"Janice did a very good job. She was very helpful and guiding me through the process. "

"My agent Janice was very helpful, and pleasant. "

"I was having trouble with my Gps unit and Diana very patiently and very helpfully explained the potential problems and fixes, we discussed troubleshooting options and determined that the unit may be defective. She had a new one in the mail the next day, walked me thru getting it online and has answered a ton a questions for me. Her patience and helpfulness are stellar. Thank you so much Diana ! "

"Adrienne was awesome, efficient and helpful. thanks Adrienne!
"

"Brickhouse has been great with response to the limited issues I have had and when I needed something asap, they were there with it. They are one place I can honestly say that their customer service lives up to its name.

Thanks Brickhouse. "

"needed to return a order and 4 days to received the return info"

"Phone representative Bien Andrade advised me of being able to receive a free GPS tracker when I called to cancel my existing service because we no longer owned the vehicle with the tracker. In fact, thanks to his help, I was able to select a portable GPS tracker that I suspect will be quite helpful for multiple uses in the future. Best of all, if I discover that I'm not ready to use the GPS tracker at this time, I get to keep it for future use and cancel the tracking service until I decide I can use it. Win, win, win. A helpful, knowledgeable representative...Bien!"

"Diana is a great customer representative."