ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-11-08

Arrived

"Order arrived 3 days ahead of schedule "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-11-08
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review!”


Verified
5/5

2021-11-07

Excellent Paid Tech Support

"I had a problem with a DSC alarm panel. I used the paid tech support and had the problem resolved in 15 minutes. I'm not sure I would have ever figured it out myself."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-11-08
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review!”


Verified
4/5

2021-11-06

Review

"Prompt delivery. Have not installed. Pricey shipping "


Verified
5/5

2021-11-01

Good job by Alarm System Store.

"I ordered this equipment online, and received it quickly. They kept me up to date on the progress.

A pleasant experience.

Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-11-02
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review! ”


Verified
5/5

2021-10-24

Battery worked as advertised

"Much cheaper than getting through ADT"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-10-25
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review!”


Verified
5/5

2021-10-01

Great service as usual

"Early notification about the need to change the cellular dialer, a discount and fast shipping made this a great experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-10-04
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review. We are grateful that you continue choose AlarmSystemStore.com as your security provider.”


Verified
5/5

2021-09-29

Everything was in the box, everything in the box worked

"I had an old hard-wired system which needed being brought into the 21st century and everything I needed for an alarm system with the potential to do all the 21st century things was there and worked great. My cats didn't like when I tested the sounder, but I was very pleased."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-09-30
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for choosing us for your security needs!”


Verified
4/5

2021-09-28

They came through and delivered what I needed

"Although I had trouble installing the tech support stayed with me until everything was installed. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2021-09-30
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thanks for your review. We appreciate it!”


Verified
5/5

2021-09-28

Superb Support!

"These alarm systems are not that easy to program. Thankfully Hayden of AlarmsystemStore helped me through the process.
Hayden seems to be an employee who takes pride in what he does and treats it like a craft! This benefits users like me (novice) who need clear direction on some issues. I am thoroughly impressed with the support I have received so far!

Thank you to AlarmSystemStore for being an excellent go to security systems store!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-09-30
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review. Hayden is an asset for sure. I will pass your kinds words to him as well. Thank you!”


Verified
5/5

2021-09-25

Helpful and knowledgeable

"I needed to get an alarm installed and monitored as an insurance requirement. The women and men who walked me thru the process were experts. They got me the system and parts that I needed, and got
My alarm monitoring service up and running - Step by step until it was done. Bill, Melody, thank you!
You so much, you guys are great
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-09-25
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review. We are happy to help and very grateful that you've chosen us for your security needs!”


Verified
5/5

2021-09-18

Quick delivery!

"We needed to replace our wifi key for remote... we got it in less than 5 business days through standard mail!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-09-18
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review!”


Verified
5/5

2021-09-18

Excellent Service

"All went perfect thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-09-18
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you!”


Verified
5/5

2018-02-16

Very Pleased Customer

"As ordered and on time. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-13
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review!”


Verified
5/5

2021-09-14

Awesome seller ...

"Order too much ... my bad. Not to worry, was resolved with a single email and credit card refunded. Now that's the way to do business. Also, got high quality siren batteries at a very low price. Awesome seller!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-14
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review!”


Verified
5/5

2021-09-10

All around the BEST

"I have purchased and installed 7 systems on both my houses and friends over the years. Every time, all of the folks at Alarm System Store were always trying to make my life, and installation perfect for me or my friends. They do not hard sell, but they do "listen" to your needs and plans. Only after "listening" do they give suggestions for design, ease of installation, and comfort of usage. Throughout the years I have learned a few things, but, they are always available to help when needed. I can't imagine NOT having them involved, or trying to put everything together alone. Designing and installing a system together and correctly means YEARS of trouble free usage. And I say "Amen" to that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-13
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your kind review and your continued business. We are grateful and appreciate you!”