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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-09-08

excellent service

"the alarm system i ordered was a great price and it arrived quickly"

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Rep reply posted 2021-09-08
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you very much for your review!”


Verified
5/5

2021-09-07

Always great service!!!

"Got the parts I ordered for my system. Fast and friendly!"

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Rep reply posted 2021-09-07
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review. We appreciate you!”


Verified
5/5

2021-08-30

Delivery is on time

"Easy to navigate the website easy to order and shipped on time. "

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Rep reply posted 2021-08-30
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review!”


Verified
5/5

2021-08-29

Worth the extra money

"The board was only about $10 thru them, but it was well worth it, shipped fast and excellent tech support. "

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Rep reply posted 2021-08-30
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review!”


Verified
5/5

2021-08-14

Satisfied Customer

"Yes, it's true.
TheAlarmSystemStore has a very nice selection of products including some hard to find stuff. There is also lots of helpful instructional info available. But the most impressive part of the business is great customer service. The Store gets a strong recommendation.
"

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Rep reply posted 2021-08-14
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your business and the nice review. We are very grateful for both! If we can be of any assistance in the future, please don't hesitate to reach out.”


Verified
5/5

2021-08-13

Great

"Good deal. Great website install info. Good website response to questions. "

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Rep reply posted 2021-08-14
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you!”


Verified
5/5

2021-08-02

AlarmStore

"Exactly what I needed, quick and affordable solution."

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Rep reply posted 2021-08-02
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your business and review!”


Verified
3/5

2021-07-16

Update

"Uodate: After discussing with a rep of this company, it appears "i" was not clear as to the product I needed technical assistance with. I would reccomend stating this asap if seeking assistance from this company. Otherwise it maybe confusing for thier employees. Once I got to the right person the assistance was great.

I purchased a complete and DSC Neo system, monitoring add on and the alarm.com app from this worthless company. The shipping was fast and accurate and the website purchase was easy. My concern with this company is the complete and utter lack of support or customer service. After installing the DSC system, I was having concerns with the alarm.com z-wave communicator. It seems although alamsystemstore.com sells the product they DO NOT KNOW A DARN THING ABOUT IT. Nor do they know anything about the tools alarm.com gives them to help their customers. Also, the attitude is simply its not their problem. Take my advice, find another company to align your your needs with.
"

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Verified
5/5

2021-07-30

Sensors

"Fast response, quick delivery. "

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Verified
4/5

2021-07-29

Products as expected but prices high

"The website is OK and it was fairly easy to complete the purchase.
However the item prices are high.

Received products well packed and as described.
"

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Verified
5/5

2021-07-24

A winner!

"AlarmSystemStore has gone the extra mile in solving my unusual installation problem. Andrew has been very responsive in coming up with a solution. I am a long-time customer of AlarmSystemStore and will be returning as my needs change!"

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Verified
5/5

2021-07-23

Satisficed Customer

"Good Products and Good Price and delivered on time."

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Rep reply posted 2021-07-23
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you for your review, we appreciate you! If we can be of any assistance, please feel free to reach out to us.”


Verified
5/5

2021-07-23

GREAT Alarm source and site

"Best resource for Alarms and parts, Hayden is awesome at getting back with all the answers. HIGHLY suggest to use them!!! Also their Youtubes are numerous and help a lot!"

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Rep reply posted 2021-07-23
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your business and kind review. We truly appreciate it. If we can be of any assistance, please let us know!”


Verified
5/5

2021-07-14

AlarmSystemStore - Simply the Best!

"I purchased a complete system for the DCS PC1832 from alarmsystemstore.com, including a DCS PTK5507 keypad, multiple sirens and strobes, and window, door, and glass break sensors. I've been very satisfied with their customer service, both before I purchased and in my many interactions with them during the install. Shipping was fast and accurate. Answers to my questions were always detailed and accurate. Their installation and instructions for initial programming for the system are excellent.

I'd like to give a particular shout-out to Hayden Abel in their Tech Support department. With his excellent help, my install went very smoothly and without hitch. This was my first time installing a security system, and his advice and recommendations were unerringly accurate and clear. Thanks Hayden!
"

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Rep reply posted 2021-07-15
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review. We really appreciate you taking the time to write this. We appreciate your business as well and I have passed your gratitude onto Hayden!”


Verified
5/5

2021-07-09

Alarm parts

"Products are one thing, but support after the sale is of greater import. AlarmSystemStore goes above and beyond with support for the products they sell. I ordered an incorrect part. CSR took care of it, sending the correct and providing an RMA for return of the incorrect part."

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Rep reply posted 2021-07-09
A rep from AlarmSystemStore, Alarm System Store, has responded:

“Thank you so much for your review. We are greatful for your order and happy to be of service to you.”