"Website was easy to use and parts were delivered as promised and matched the specs."
"Fast shipping on orders, and Hayden was very knowledgeable and recommended a Neo system to replace my old 80's Moose control panel."
“Thank you so much for your order and review. Please feel free to reach out to us with any questions you may have about your new system.”
"Replaced a CO and Smoke sensor that was going to cost us $250 ($125 parts, $125 labor) to replace through an alarm company. AlarmSystemStore mailed our order the same day we placed it. Once received, it took me 5 minutes to get a ladder and install the new sensor. I cannot believe the monitoring company was going to charge $125 for that effort."
“Thank you so much for your business and review. We are grateful.”
"Ordered a part on Tuesday, it’s Friday and I haven’t heard anything"
“The part you ordered is fairly rare a non stocked part and IS noted as such directly under the "ADD TO CART" button as having a shipping delay. Furthermore It's also noted on your order screen before you even pay. We do our best to make people aware of any shipping delays on an item before the order is placed. ”
"Good guidance for selecting and installing components. Useful How-To documents and videos. Reasonable prices."
“Thank you so much for your business and review!”
"I forgot to order an item, added a second order and contacted customer service regarding combined shipping. They refunded the shipping charge from the second order in full. Amazing customer service!"
“Thank you for your order! We appreciate your kind review too and we are happy to be of service!”
"Great price and prompt delivery"
"Ordered two batteries. Arrived quickly and they were just what I ordered. Thanks! PS: they were fairly priced. Nowadays, happy to help someone other than Bezos"
“Thank you for your business and review!”
"Had trouble with tamper and receiver. Great support in helping me get it operational, in spite of me not initially understanding the fix"
“Thank you very much for your business and your review. We appreciate it!”
"I was surprised that the shipping and handling costs we so incredibly high"
“Thank you for your order and review!
The issue with current shipping rates is because we had to temporarily stop offering USPS service (the cheapest option for small parcels by far) because of the ongoing service delays with USPS. All orders for the time being are only offering the higher UPS rate. UPS is just not cost effective for anything under 5 pounds or so. We do hope to add USPS service back as soon as priority service shipments get back to semi normal shipping transit times.”
"Everything I ordered was delivered as expected. "
"I also worked with Chris. He was very helpful in determining what hardware we needed. Product support was first class, as we had several questions during the install and programming process. I have used them personally and for our business several times, I know others as well that has used Alarm System Store."
“Thank you so much for your business and your review!”
"They always come through. Great product coverage. All the useful accessories easy to find. Great tech support too!"
“Thank you for your review Ken. We appreciate it!”
"Alarmsystemstore provided fast service in identifying the parts i needed. Once ordered, delivery was prompt and efficient. I highly recommend."
“Thank you for your business and review!”
"Shipped the day I ordered, no UPS issues, I got exactly what I ordered. Great fast service.
"
“Thank you for your review!”
A rep from AlarmSystemStore, Alarm System Store, has responded:
“Thank you for your order!”