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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2005-03-07

"No tracking number on invoice to track order.
Does not respond to E-Mails.
Does not respond to phone calls.
No product received to date.
"

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Overall quality of the company
Pricing of products and services
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Value the company offers
N/A
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
Making decisions on their own
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Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Customer service making decisions on their own
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5/5

2005-02-24

"Hello,
My order # is the only # I saw except the # in the From:> cases. You have a nice site and I had no trouble finding anything. You have a lot of information on the sight, very intersting.
I'll be back to look around. I just signed up.
Sincerely
Joseph
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-02-23

"I have yet to recieve my purchase even though I have waited a the amount of time state in the confirmation of order email sent to me on 02-06-05. The shipping was suppose to be free and arriving via USPS in 1-2 weeks. I'm still waiting and am now wondering if this is my first instance of Internet fruad. Am currently very disappointed with this site, but still hopeful.
"

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Is consumer focused
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Verified
1/5

2005-02-15

"Delivery was great, arrived 2/15/2005.
PROBLEM: I can't get the program to load-keep getting a need to send info to Microsoft. Since there wasn't a manual with the CD, I'm at a loss of what to do. Please advise as soon as possible!
P.B. Zoeller
"

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Overall quality of the company
Pricing of products and services
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N/A
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Is easy to do business with

Verified
1/5

2005-02-10

"I purchased Windows 98 for an older computer which had been wiped clean and needed an operating system. I was disappointed that what I got appears to be used. I paid $75 for what I thought was going to be new software. I received no box, no warranty, no operating or installation instructions -- only a diskette in a sleeve with a sticker on the back containing a product key. I also received a bag with an "internal pc power y cable." I don't know what to do with that and I am no closer to getting this computer running than before I spent $75 on this product. I e-mailed the company and when I got no response from them within a week I mailed the product back to them with a letter requesting a refund. Three days later I found an e-mail in my inbox stating that what I purhased was exactly what I needed and that the cables were sent out per the manufacturers instructions. They told me I could get a manual online but they didn't indicate where. I don't know whether they are going to give me the refund I requested. I'll keep you posted."

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Pricing of products and services
Value the company offers
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Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2005-01-24

"No hassle or problems, I will buy from again Thanks"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
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Being knowledgeable
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-01-21

"Only six business days from when I placed my order to when I recieved my software with standard shipping. Product was exactly as described on the website. A very satisfying overall experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Being easy to reach
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Resolving problems
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Being trustworthy
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Being knowledgeable
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Verified
5/5

2005-01-14

"I was pleased with the overall experience. The requested software was reasonably priced and it was delivered in a timely fashion. I have loaded the software on my PC and everything appears to be working correctly. I would purchase additional products from this company. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
N/A
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
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Making decisions on their own
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Overall customer service
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
Customer service making decisions on their own
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-13

"I ordered Windows 2000 in the last part of December. After reading tripadation started to form. However this copmany served me well and promptly and I recieved a valid copy of the program I ordered. I would MOST defently order from this company again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being trustworthy
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Customer service being knowledgeable
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Overall web site
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Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-01-12

"I never received the product i ordered. when i tried to contact them they told me they gave me the wrong tracking number & MISPLACED the real tracking number. It's almost been 2months since i ordered the product and I still haven't heard much from them other than my tracking number got misplaced. Also when i initially bought the product it said it was 10%off and the receipt that i received stated that the product was 10% off but when i was sent to paypal to pay i was charged full price & did not receive my 10%discount which was posted on theri web site. About 13 days later i received the $5.90 that they OVERCHARGED me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2005-01-04

"Arrived safely and as stated on web site. Will be back. Thanx :)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A

Verified
2/5

2004-12-30

"This vendor took a very long time to fulfill and ship my order. Ordered on the 22nd and did not ship until 12/28/04. Then I have to wait for USPS snail mail delivery. Four working days is far too much time to fulfill an online order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
Resolving problems
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

Verified
1/5

2004-12-29

"I ordered this item on 12/18/04 and did not receive it until 12/27/04. I paid for UPS 2nd day delivery and it was for an important job I had due on that following Monday. I was not very pleased with the response I received from the sales person and I am in the process of returning the merchandise as I had to go out and buy it from a retailer in the area."

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
N/A
Customer service being easy to reach
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Customer service making decisions on their own
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Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

Verified
1/5

2004-12-28

"The merchandise that I received was not what I ordered.I ordered Windows 2000 Professional and received Microsoft Word 2000 instead. "

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
N/A

Verified
1/5

2004-12-27

"I placed an order with this company on 12/21/04. I needed the item as soon as possible so I specified 2nd day delivery. Payment did clear on 12/22/04. As of 12/27/04, the item still has not shipped. The item was indicated as being in stock when I placed the order. I have tried calling them but their number is not working. On 12/21/04, I orded from other companies and have already received the merchandise."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability