"Fast shipping, excellent product. Great online store!"

"After realizing I had purchased an OEM version of windows I asked for a cancellation of my order. I got a response the same day saying that the order was cancelled and my money would be credited back to me. Two days later I still had not received my credit. I emailed tekdeal again asking why I had not received my money back. They told me that the credit had already been processed but they also shipped it so I have to refuse it when it gets delivered. It is now the 24th and I have not received the credit. I am not sure how this is going to pan out but all I know is that I would never do business with these guys again. "

"I ordered CyberLink PowerDVD 5.0 for $12.99 with FREE shipping. The correct product arrived in 10 days. I installed it, and it works as expected. I got what I wanted for a GREAT PRICE. I am totally satisfied with my TekDeal transaction."

"i downloaded pcshield but it doesn't work
i need help says i have different language selected i am on me said it was for win95"

"Well, much like sseabrid's comments below, I think Tekdeal has a communication problem. I ordered 2 copies of Windows XP Pro OEM. They had the cheapest price I could find, they advertised that it would ship in 2-3 days and that the item was in stock. By the third day I had not received a ship notification so I went to their site to check the status of my order. And just like sseabird's ordeal, the site said that my order information was not available. So I called and was told the items were backordered and it would take another week. However, the next day I got email from ****@**** stating that it had been shipped. My order arrived pretty much on time, the software works well and is exactly what I ordered. But does anyone at Tekdeal know anything about the business they're running? I'm not so sure. I doubt I would deal with them again."

"I was very happy with the price of the software (DVD X Copy Express) and the free shipping. It was to be shipped 5-7 business days. When the item was not received after 7 business days, I tried checking on the web site the status of my order. The site came back stating that my order information was not available. I then called them, followed the menu, and was told that the extension I dialed was not valid. I eventually talked with customer service about the delay in my purchase. She stated that the item was back ordered and would be shipped as soon as they received them. I asked why I was not notified about the backorder stauts. She replied that they were sorry about that. I asked about getting the software shipped overnight (for free) once they received them. She said that was not an option.
I generally purchase based upon price but if I would have known that the software was backordered, I would have cancelled the order and gone somewhere else and paid a little more."

"Tekdeal.com website advertises shippment within 2-3 business days. It's been 7, and I cannot contact them. What good is a great price if they won't deliver? I'm Considering cancelling my order.

I will update with any additional details.

(I wish I had found this site BEFORE I ordered)"

"Horrible experience. Website claimed item would be shipped in 1-2 days, and also stated there was no shipping charge for UPS ground. I placed the order and was charged for shipping. Contacted customer service by email. Two days later I got an email response stating they would refund the shipping charges. Five days after I placed the order, it still had not shipped. Sent an email inquiry, but never received a response. Phoned customer service 8 days after I initially placed the order and was told they had no idea when they might receive the product. I canceled the order and was told I would be issued a refund on my credit card. Ten days since the cancellation, and still no refund. NEVER AGAIN!!!"

"I ordered pcAnywhere 12/29/03. Confirmation received 1/7, but was "dated" 1/1. CD arrived 1/13/04 but wasn't readable. Telephoned, spoke with very friendly lady, who promised a replacement as soon as new stock arrived. Replacement disk arrived 1/28/04 - a month after original order. It worked, and price was right. I think they get stiffed by their suppliers but are trying to do the right thing. Slowly.
"

"Ordered the product (voice recognition software) on 1/10. On 1/20, I wrote to customer service to see why it hadn't shipped yet. On 1/21, they finally shipped it, USPS and I received on the 1/24. 1/22, they replied to the e-mail I had sent them, saying "it shipped, here's the tracking number", just like the e-mail I got on the 21st showing it was shipped.

A little frustrating to have to wait 11 days for a company to put a box in the mail."

"never sent software as promised, "customer service" is non-existent. 800 number cannot get through, get form "emails" that my order is being processed, but no delivery. Charge is being disputed. Cannot recommend to anyone."

"Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses prohibit the purchaser from reselling the software without the computer or without any computer hardware."

"Gave up and canceled my order. TekDeal was gracious about the cancellation, but had "run out of the product and expected it back in stock today". Meanwhile, I lost five days unnotified and waiting, having been instantly billed for the item + 2-day shipping. (Note: They're able to charge CC immediately -- w/o shipping item -- but can't withdraw charge for several days!) This experience leaves me uncomfortable with their business management/practices and I don't think I'll purchase here in the future even if this OOS situation -might- have been unusual.
"

"We never received the product-
Never showed it was shipped, I decided to cancel the order. After a week, no response to emails, or voicemails, no credit to our account, all though the webpage of the order details claim they added the product back to inventory and the credit was given. Dangerous to do buisness with!"

"I ordered Symantec System Works and Internet Security. They charged my card right away, then informed me after that one of the items was on backorder. It took 3 weeks to get my order. However they shipped me OEM CD's instead of full boxed product and they never said anything about it being OEM versions! Beware!!!"