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Product & services pricing
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0.00/5

Verified
5/5

2004-10-06

"Product key ok, installed cleanly. Met expectations.

Next day delivery was fantastic, although it probably had something to do with the fact that I live 15 miles from shipping address.

Thanks for smooth transaction.
"

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Verified
5/5

2004-09-25

"Great to do business with; fast and simple ordering, a great selection of products, and fast, secure shipping."

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
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Delivering products damage free
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Verified
1/5

2004-09-20

"TERRIBLE customer service! Never answered phone, despite FOUR messages left. Did not reply to email and live chat was NEVER available! I will not do business here again."

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Pricing of products and services
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Is consumer focused
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
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Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
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Delivering products on-time
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Being updated on the exact date the delivery was sent
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Delivering products damage free
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Ease of checking delivery status
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Verified
5/5

2004-09-11

"Good Communication and Fast Shipping - Thank You! I was glad to receive the OS before Hurricane Frances hit so I had something to do while waiting for the storm to pass. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Being easy to reach
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Making decisions on their own
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Being trustworthy
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Resolving problems
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Verified
2/5

2004-09-07

"I paid for 2nd day delivery and to date I still have'nt recieved my order.
I am not happy with the service, no one has responded to my emails.
I'm not a happy camper.
Lou Pagan.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Overall technical support
Making decisions on their own
N/A
Being easy to reach
Being trustworthy
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Resolving problems
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
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Verified
1/5

2004-08-21

"I placed an order on Aug 11. The credit card cleared on Aug 12. As of toda the order still has not shipped nor is there any estimated time of shipment. I have not recieved any email from the supplier indicating teh cause of the delay. I sent them an email today fo an explanation."

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4/5

2004-08-16

"It was impossible to complete my order using Netscape. I had to click on "continue" several times to get to the next step in placing my order and entering my credit card number. Clicking on the final "submit order" never worked. I was finally able to complete my order, using Internet Explorer, but even this did not work on the weekend. I did complete my order on Monday, Aug. 16 using Internet Explorer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
N/A
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
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Overall technical support
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Being easy to reach
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Making decisions on their own
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Being trustworthy
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Verified
1/5

2004-08-12

"To Whom It May Concern,
I have tried to contact your company on the 11 of August to find out the status of my order. I have left messages with your phone system to have a representative to call me back at (???)???-???? or (???)???-???? to no avail. I used your web site email system to leave messages to have some one to call me back to no avail. At 5:00 PM EST I used your email system on your website to inform you that I was canceling my order # 27633. Your web site states that my order, number 27633, has not shipped as of August 11, 2004. This is the last email I shall send to your company. I am using this form of notice through the public email system as a means to record my dispute with Tekdeal, Inc. I am giving notice that I am canceling this order number 27633. I am writing my credit card company to dispute any and all charges with Tekdeal, Inc, now and in the future. If you decide to send this order against my expressed wishes, I shall refuse shipment upon delivery to my work site.

Sincerely,
Timothy Starling
Data Administrator
Pure Water Technologies, Inc.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
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Overall web site
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Web site being easy to use
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Verified
1/5

2004-08-10

"I purchased Windows XP Pro for a full installation... not an upgrade.
I placed the order on Thurs. July 29, payment was approved on Fri. July 30. The order did not ship out until Wed. Aug 4. When I did the clean install of this Os, I got an error message indicating that there was a problem with the cd. I called TekDeals on Sat. Aug 7, Mon. Aug. 9 and Tues Aug. 10, never once getting a live body and always leaving a polite message to please call me back. I still have not heard from them and it is the end of the business day on Tues Aug 10.

I am very disappointed in the customer service. Errors with cd's are understandable..it happens. But to not return a clients phone call?! That is a sure fire way to loose a return customer.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
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Speed of web site

Verified
5/5

2004-08-03

"I purchased Nero for my home computer. The price was right and it shipped for free. It arrived about 7 days from the date it was ordered. I am happy with this supplier."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Verified
1/5

2004-07-29

"I was NOT told that the software I was buying was 'EVALUATION' versions, so what I have cannot be registered without paying more money.

On top of that, it doesn't work properly on my machine and I can't find a source for support.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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Resolving problems
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Verified
5/5

2004-07-25

"The service was great and so was the product {Microsoft windows 95 with COA }. I am trying to put Win 95 on a laptop computer a Toshiba Satellite Pro. 440 CDX. I have found that I need the 3.5" setup Flopply disk in order to get the Win 95 CD disk to install on Harddrive.Do you sell this 3.5" disk or know where I can obtain one."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Speed of web site
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Web site reliability

Verified
4/5

2004-07-24

"i just purchase PowerDvD5 and my question is; If I wanted to download the software, would I be able to do it?"

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Verified
5/5

2004-07-11

"ellent service. Product as described. Loaded fine, works great. thanks."

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Verified
1/5

2004-07-08

"Sent wrong product and now does not return numerous emails -- go elsewhere!!!!!!!!"

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