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Product & services pricing
4.09/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.23/5
Customer service:
4.01/5
Return/Replacement policy:
4.07/5
Featured Review


Verified
5/5

2024-05-02

iMac hard drive kit was excellent

"I purchased the iMac 1 gig hard drive install kit and it was extremely easy to replace my old hard drive following the video , highly recommend "

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Rep reply posted 2024-05-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the amazing feedback! We are thrilled to hear that our iMac hard drive kit made the installation process super easy for you. We appreciate your recommendation and are always here to help with any future needs you may have. Happy computing!”


Verified
2/5

2024-05-02

MiniStack disk is extremely noisy

"The MiniStack disk is extremely noisy, to the point of being a distraction when I am studying and concentrating on work and homework. I have the 6.0TB OWC ThunderBay 4 mini, which is excellent and very quiet. I have two Western Digital Duo 2s, which are very quiet. The MiniStack is the only distracting external hard drive I have. I will probably be returning the unit when I return home next week. "

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Rep reply posted 2024-05-02
A rep from MacSales.com, OWC-Celeste, has responded:

“I'm sorry to hear about the noise issue you're experiencing with the MiniStack disk. We apologize for any inconvenience it has caused. If you decide to return the unit, please don't hesitate to contact our customer service team for assistance with the return process. Thank you for bringing this to our attention. https://eshop.macsales.com/Service/”


Verified
1/5

2024-05-02

You credit card processing keeps on rejecting valid cards

"You credit card processing keeps on rejecting valid cards. You credit card processing keeps on rejecting valid cards."


Rep reply posted 2024-05-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your honest review. We apologize for the inconvenience you've experienced with our credit card processing. Your feedback is valuable, and we'll forward this information to the correct team. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-05-02

Difficult to Navigate Your Website

"I wanted to simply purchase memory cards for my iMac, but your website made it an adventure. I got teased to save 0.5% through Capital One Bank. I registered for an account, but it did not get me the above-mentioned savings. I almost gave up and went with a competitor. Please make your website easier to navigate; you'll get more customers."


Rep reply posted 2024-05-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for that feedback. We will be sure to pass that information along to our web team so we can better our site in the future. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-04-16

Frustrated

"Real good experience. Hooking up new thunderbolt dock to my new MackAir Laptop. Your expert help in this solved my cable problem with the thunderbolt dock. I was Abe to purchase the correct cable. Problem solved. Thanks for your excellent help!!"


Rep reply posted 2024-04-16
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the fantastic review! We are thrilled to hear that our expert help was able to solve your cable problem and that you were able to purchase the correct cable for your new Thunderbolt dock. We appreciate your kind words and are happy that we could assist you. Enjoy your new setup! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-01

Recommended Again and Again

"The products are fantastic and the service was timely and prompt."

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Rep reply posted 2024-05-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such a positive experience with us! Thank you for taking the time to share your feedback. We truly appreciate your support and look forward to serving you again in the future.”


Verified
2/5

2024-05-01

Product has not yet shipped/ No fate for when it might do so.

"There is currently no estimate of when the product will ship after approximately 2 weeks. when I sent an email I did get a response that they would keep me up to date. Nothing yet."

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Rep reply posted 2024-05-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We apologize for the delay in your order due to that back-ordered item. We have just recently received some of those and should be getting orders out as soon as they are tested. You will receive an email from the system once the order is shipped with an invoice and a tracking number. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-05-01

Great deals, quality, and fast shipping

"I purchased some Coal power packs, a dongle, and some lightning and USB-C cables. I can always count on MacSales to delivery quality items at a great price, and ship them quickly."

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Rep reply posted 2024-05-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had such a positive experience with us! Thank you for choosing MacSales for your tech needs. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-04-30

Great service as always!

"Items arrived fast and as expected, great service and products from OWC!"


Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you for the awesome feedback! We're thrilled to hear that you had a great experience with us. Enjoy your new products, and if you have any questions or need assistance in the future, feel free to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

Great Product / Fast Delivery

"As usual, MacSales.com provides another outstanding product and extremely fast delivery. I'm very please with my experience, again!"

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Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you had another outstanding experience with us. We truly appreciate your continued support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

On time, correct product...very good.

"Satisfied Customer. Keep it up!"

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Rep reply posted 2024-04-30
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear you had such a positive experience with us! Thank you for taking the time to leave your feedback. We truly appreciate your support and hope to continue exceeding your expectations in the future. Stay awesome!”


Verified
5/5

2024-04-30

Honest

"Easy to work with, great service, and dependable."

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Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. We truly appreciate your support and look forward to assisting you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

Great products

"Want trusted quality products? Want a company that invests in renewables?

Shop here.

(not sure why they are not a Benefit company)
"


Rep reply posted 2024-04-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you are loving our products and appreciate our commitment to renewable energy. We are continually striving to provide top-notch quality and sustainability in everything we do. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-30

Exactly what I needed

"Memory for my 2007 MacBook was perfect!"

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Rep reply posted 2024-04-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that the memory for your 2007 MacBook was exactly what you needed. Enjoy the upgraded performance!”


Verified
5/5

2024-04-30

You keep it running

"Two replacement batteries and doubling the memory on my 13 year old MacBook Pro. First time was a replacement battery and memory. This latest purchase was just a battery because our new puppy chewed up the charger and shorted out the battery. Easy install and I hope to continue using it for a few more years."

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Rep reply posted 2024-04-30
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that we could help keep your 13-year-old MacBook Pro running smoothly! Thank you for choosing us for your replacement battery and memory upgrade needs. We appreciate your continued support and look forward to assisting you with any future upgrades or accessories you may need. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”