"Need a special part? They have it and make it easy to find. And they are fast on delivery. An excellent company."
"They had a part for an old old convection oven. I will definitely check with them for all my future needs."
"I found it very easy to locate the proper part on the website, it was shipped promptly and it is a perfect replacement."
“Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback. ”
"Website was easy,shipping was fast, and parts fit perfect!"
“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”
"Have reached out twice via email 2 weeks ago and have not gotten a single reply back. One order said 7-12 business days and I’m now on 15 business days and still has not shipped"
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”
"Just what I needed. Replaced a broken bowl for smart stick immersion blender so I didn’t have to buy a new one."
“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”
"order number 20133599, unfortunately, the $200 plus parts I ordered got stolen off my front porch. I was hoping that ereplacement could help me somehow. I emailed twice (****@****) but got not response whatsoever. I am still hoping I can somehow still get the parts. If not, I will use another vendor.
"
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have left you a private message. ”
"Got my washer part in expected timeframe. Part worked great and washer was up and running in no time. Have bought parts from seller before. Always satisfied with parts received. "
“Thank you for your review. We appreciate your feed back. We are happy you had another great experience.”
"My twenty three year old bathroom exhaust fan motor burned up finally. I was dreading climbing up in the attic to replace it and searched the model number on the internet. Ereplacement parts popped up and had the original equipment motor available. I was skeptical that it was going to fit but it slid right in and took less than five minutes to replace. I ordered a second one to put on the shelf for when the other fan finally gives up the ghost. Great service and products. AAA+++"
“Thank you for your review. We appreciate your feed back. We are glad you your experience was a positive one.”
"Sent wrong quantities on first order, returned for credit which hasn't happened yet. Placed another order with phone representative, and it's not in the system. No reply from emails questioning what's going on. "
"I ordered a bread pan but it came with a chip it in. I called customer service and they made it very quick and easy to get a new pan."
“Thank you for your review! That's great to hear and we appreciate you sharing your experience with us. We look forward to helping you in the future!”
"For the umpteenth time E Replacements Parts has come through with having the parts I need and shipped quickly. E Replacement Parts is my go to for most of what I need. Excellent! "
“Thank you for your review! We appreciate you taking the time to share your experience with us. We are happy to have helped you and look forward to helping you in the future!”
"I have previously purchased parts for my 25+ year old lawn mower. A new carburetor was needed and the mower started right up."
"The snow blower chute on my Craftsman Snow Blower/Thrower came off and I noticed that I had two attachment rings missing. I went on line and googled "Ereplacement Parts" Did it all on line and they were great. Received my parts just a few days later. Great product and great service. Thank you. Much appreciated. Tom Daschbach"
“Thank you for your review! That's great to hear and we are glad we could help you with your repair. We appreciate your taking the time to leave us feedback.”
"I called on 2/23/2024 and asked if they had a part in stock. They said yes, so I ordered the part, and they charged $11 for 3 to 5-day shipping. 03/28/2024 I called to see where the part was. The woman on the phone said the part was N/A in their system. She couldn't tell us when the part would be back in stock or when we could get it, so we asked her to call Milwaukee. she refused to call and said they would give her no more information than what her computer said. After 10 minutes of trying to find out when I could get my part, I hung up with her and called Milwaukee, and they told me very quickly they had them in stock and to call 1800SAWDUST. I called, and it already shipped and will be here this week.
1. they lied and said it was in stock
2. charged me $11 for 3 to 5-day shipping (Never shipped)
3. refused to call and find out any information about the availability for the part.
4. they would not have lost my business if they just called Milwaukee instead of me calling and finding the part myself. "
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”
"Your company sent wrong part I had to ship back . Then reorder and waited 4 months to finally get part"
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”
A rep from eReplacementParts.com, PartSelectAM, has responded:
“Thank you for your review! That's great to hear and we appreciate your business.”