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Product & services pricing
3.53/5
Chance of future purchase:
3.28/5
Shipping & packaging:
3.10/5
Customer service:
3.04/5
Return/Replacement policy:
3.04/5
Featured Review



Verified
1/5

2024-05-04

Didn’t receive part, didn’t respond to email

"Still don’t have part. Have not heard back "

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Rep reply posted 2024-05-06
A rep from eReplacementParts.com, PartSelectAM, has responded:


Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message.


Verified
3/5

2024-05-04

Fast delivery, good correspondence, but very slow refund on returned items.

"I ordered a part for my lawn tractor but unfortunately it was the wrong one. The part came super-fast and when I spoke to a rep about the return, she was very helpful and sent me a return label and shipping label. Unfortunately, I haven't received credit for it yet. The returned part was received by them on April 23rd and today is May 5th. I think 13 days and counting is an unreasonable length of time to issue a credit. I'm hoping to have the credit issued soon. "

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Rep reply posted 2024-05-06
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! We appreciate your taking the time to leave us feedback. I sent you a direct message. ”


Verified
5/5

2024-05-04

Great service

"Great experience and knowledge on parts. Gave me options and suggestions on how to do the job right! I got everything I needed and all the parts fit perfect Thanks again Guys will definitely do business again!"

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Rep reply posted 2024-05-06
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your business.”


Verified
5/5

2024-05-04

Lawnmower Wheels

"The website was extremely easy and the items were accurately described. The items were reasonably priced and arrived well before advertised."

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Rep reply posted 2024-05-06
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! We appreciate your taking the time to leave us feedback.”


Verified
1/5

2024-05-02

Wrong part

"Ordered handle assembly 30 bucks for my Cordless super hawg and then it was back ordered 3 months and you guys don’t say anything when purchasing… then it finally shows up and it’s a different handle then what my tool needs… took the tool apart only to find out it won’t work so I put it back together with old parts and now the drill doesn’t work so I have to send it in to Milwaukee and dang near pay same price for a new drill when a 30 dollar part should of fixed it… overall a terrible experience."

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
5/5

2024-05-02

Great OEM part

"Fit perfect on my customer’s Husqvarna mower "

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:


Thank you for your review! That's great to hear and we appreciate your feedback.


Verified
5/5

2024-05-02

Easy fix

"The bearings on the spindle on my mower bit the dust along with the housing. I was able to order all the parts I needed to make the repairs myself saving me hundreds of dollars."

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


Verified
1/5

2024-05-01

Worst company ever

"I never received my order, I cannot get in contact with anyone except a robot that gives me unusable information. You can send an email to ****@**** but you just get an automatic response with links that are not relevant for my case.

I placed my order 11th February 2024, the order was supposedly shipped 16th April 2024.

The order shipped after more than 2 months and now the parcel is just gone missing somewhere, and there is no one you can contact.

Do not shop here, it seems to be a scam.
"

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


Verified
5/5

2024-05-01

Juicerjar

"Ordered replacement Breville juicer jar/pitcher. Jar fits perfectly and no leaks. Easy to assemble and clean. Quick delivery."


Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! We appreciate your taking the time to leave us feedback.”


Verified
5/5

2024-05-01

Great transaction

"Had the parts I needed for my dewalt miter saw. The shipping was fast and the parts worked perfectly "

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your business.”


Verified
1/5

2024-05-01

I bought a bag for a lawn mower, they sent me a plastic box, very poor connection with the support center. First time I bought and I will ne

"I bought a bag for a lawn mower, they sent me a plastic box, very poor connection with the support center. First time I bought and I will never buy anything from them again. I do not recommend."

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message.


Verified
5/5

2024-05-01

Lawn mower parts

"Easy to find parts and to order them as well as fast deliver. "

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your business.”


Verified
4/5

2024-05-01

Made up for wrong parts to complete repair

"I ordered 3 seals for a Karcher pressure washer and one of the seals were smaller than the other (wrong part). I contacted the site and they made up for it with another part sent fast enough for what I needed. Great DIY site for repair parts and customer service was great."

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Rep reply posted 2024-05-03
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your feedback.”


Verified
3/5

2024-04-28

No Response

"I ordered parts for a saw on Feb 16 and finally received them on April 26. When I ordered there was no indication that anything was out of stock, in fact just the opposite. I understand that their inventory may have been off and I waited patiently for about 6 weeks when I received an email that things had shipped. I waited a couple more weeks and nothing arrived and the USPS tracking number enquiry showed that ereplacement hadn;t yet gotten the package to the P.O. I repeatedly called ereplacement but couldn't get a person then I emailed and got an automated response and replied to the email as instructed but never got a response. Finally I was about to cancel the order and get my money back when the package arrived. It had everything I had ordered, they were the correct parts and it fit perfectly. Communication would have made the story better."

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Rep reply posted 2024-04-29
A rep from eReplacementParts.com, PartSelectAM, has responded:

“Thank you for your review! We appreciate your taking the time to leave us feedback.”


Verified
3/5

2024-04-27

guy

"I received the wrong part and have sent 2 other emails with no response yet. "


Rep reply posted 2024-04-29
A rep from eReplacementParts.com, PartSelectAM, has responded:


Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message.