"Need a special part? They have it and make it easy to find. And they are fast on delivery. An excellent company."
"Still don’t have part. Have not heard back "
"I ordered a part for my lawn tractor but unfortunately it was the wrong one. The part came super-fast and when I spoke to a rep about the return, she was very helpful and sent me a return label and shipping label. Unfortunately, I haven't received credit for it yet. The returned part was received by them on April 23rd and today is May 5th. I think 13 days and counting is an unreasonable length of time to issue a credit. I'm hoping to have the credit issued soon. "
“Thank you for your review! We appreciate your taking the time to leave us feedback. I sent you a direct message. ”
"Great experience and knowledge on parts. Gave me options and suggestions on how to do the job right! I got everything I needed and all the parts fit perfect Thanks again Guys will definitely do business again!"
“Thank you for your review! That's great to hear and we appreciate your business.”
"The website was extremely easy and the items were accurately described. The items were reasonably priced and arrived well before advertised."
“Thank you for your review! We appreciate your taking the time to leave us feedback.”
"Ordered handle assembly 30 bucks for my Cordless super hawg and then it was back ordered 3 months and you guys don’t say anything when purchasing… then it finally shows up and it’s a different handle then what my tool needs… took the tool apart only to find out it won’t work so I put it back together with old parts and now the drill doesn’t work so I have to send it in to Milwaukee and dang near pay same price for a new drill when a 30 dollar part should of fixed it… overall a terrible experience."
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”
"Fit perfect on my customer’s Husqvarna mower "
“
Thank you for your review! That's great to hear and we appreciate your feedback.
”
"The bearings on the spindle on my mower bit the dust along with the housing. I was able to order all the parts I needed to make the repairs myself saving me hundreds of dollars."
“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”
"I never received my order, I cannot get in contact with anyone except a robot that gives me unusable information. You can send an email to ****@**** but you just get an automatic response with links that are not relevant for my case.
I placed my order 11th February 2024, the order was supposedly shipped 16th April 2024.
The order shipped after more than 2 months and now the parcel is just gone missing somewhere, and there is no one you can contact.
Do not shop here, it seems to be a scam."
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”
"Ordered replacement Breville juicer jar/pitcher. Jar fits perfectly and no leaks. Easy to assemble and clean. Quick delivery."
“Thank you for your review! We appreciate your taking the time to leave us feedback.”
"Had the parts I needed for my dewalt miter saw. The shipping was fast and the parts worked perfectly "
“Thank you for your review! That's great to hear and we appreciate your business.”
"I bought a bag for a lawn mower, they sent me a plastic box, very poor connection with the support center. First time I bought and I will never buy anything from them again. I do not recommend."
“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message.
”
"Easy to find parts and to order them as well as fast deliver. "
“Thank you for your review! That's great to hear and we appreciate your business.”
"I ordered 3 seals for a Karcher pressure washer and one of the seals were smaller than the other (wrong part). I contacted the site and they made up for it with another part sent fast enough for what I needed. Great DIY site for repair parts and customer service was great."
“Thank you for your review! That's great to hear and we appreciate your feedback.”
"I ordered parts for a saw on Feb 16 and finally received them on April 26. When I ordered there was no indication that anything was out of stock, in fact just the opposite. I understand that their inventory may have been off and I waited patiently for about 6 weeks when I received an email that things had shipped. I waited a couple more weeks and nothing arrived and the USPS tracking number enquiry showed that ereplacement hadn;t yet gotten the package to the P.O. I repeatedly called ereplacement but couldn't get a person then I emailed and got an automated response and replied to the email as instructed but never got a response. Finally I was about to cancel the order and get my money back when the package arrived. It had everything I had ordered, they were the correct parts and it fit perfectly. Communication would have made the story better."
“Thank you for your review! We appreciate your taking the time to leave us feedback.”
"I received the wrong part and have sent 2 other emails with no response yet. "
“
Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message.
”
A rep from eReplacementParts.com, PartSelectAM, has responded:
“
Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message.
”