"Very great customer service and customer friendly excellents."
"Great prices, fast shipping, right parts, great execution "
"I had a great experience with car parts.com my part was on time and a exact fit.i paid half the price as the parts store was asking..awesome place to order parts"
“Hi brianclarke3437455817,
We are thrilled to hear about your amazing experience with us! Thank you for choosing Carparts.com for your automotive needs and for taking the time to share your positive feedback. We're glad we could provide you with the right part at a great price. Drive safely!
Regards,
Carparts Team”
"My experience with you guys lately hasn’t been good my orders are always late and the delivery fee that I pay to get my on time is for no reason you guys shouldn’t be charging a fee if you can’t deliver on time "
"I purchased all 4 brake sensors for my 2019 Audi Q7 55 Premium from them and they work perfectly. The price can’t be beat and the parts are well known OEM replacements. Would buy from them again when needed. "
“Thank you for the amazing 5-star review! We're thrilled to hear that you had a positive experience purchasing brake sensors for your Audi Q7 from us. We're glad the parts are working perfectly for you and that you found the price unbeatable. We look forward to assisting you with any future car part needs you may have.”
"I had to re-schedule my appointment to my mechanic twice. The parts did not show up as expected. Received an email stating it will deliver the following day, and nothing show up. "
"Great prices and customer service."
“Hi AdamT253,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”
"Carparts.com has been a good experience. A wide assortment of parts. Several warehouses to ship from so shipping times are excellent. Good quality parts. A lifetime warranty on the parts I purchased. Can't beat that. I'll be a return customer for sure."
“Hi fnthusted,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Regards,
CarParts Tea,”
"The whole process from ordering to installation was quick and easy. "
“Hi M.Nolan,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you for choosing CarParts.com. We look forward to serving you for many years to come!
Regards,
Paul D.
Customer Advocate Team
CarParts.com”
"
"Exceptional customer service! The gentleman was polite and professional, ensuring a positive experience. I plan to consistently order my parts from Car Parts due to this outstanding service. Thank you again for the excellent customer care!""
“Hi ochartier,
We are incredibly grateful that you took the time to share your feedback with http://CarParts.com . Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"Part was like OEM. Arrived quickly. Communications was excellent. "
“Hi parkermonte55,
We are incredibly grateful that you took the time to share your feedback with CarParts.com. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"I found exactly what I was looking for to make the repairs to my vehicle and at the right price. The parts were delivered in a very timely manner for me to have them installed before my son went back to school."
“Hi gregorysanders1088606316,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Thank you.
Shebet C.
Customer Advocate Team
”
"Parts came a day late and there was missing the rear brake pads. However, Carparts reached out to us the same night and helped us resolve. I also was able to get the 10% coupon that hadn't seemed to work originally. Will definitely shop here again!!! "
“We are thrilled to hear that despite the delay and missing items, we were able to resolve the issue promptly for you! It's fantastic to know that you also benefited from the 10% coupon. We appreciate your understanding and will strive to deliver an even better shopping experience next time. Thank you for choosing Carparts.com!”
"Have ordered several parts from here and never a problem. "
“Hi Reviewer417431658
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”
"Not happy at all spend$100 on a pruduct and it comes bent and it was taped that way also "
“Hi Jackub,
Thank you for feedback. We are sorry to hear that the part you received was damaged. This is not the kind of experience we have our customers have. We sent you an email today and we are hoping for your response.
CarParts Team”
"I was very happy with the customer service experience. The gentleman was very polite and professional. I will continue to order my parts from Car Parts in the near future. Thanks again for the Excellent Service !!"
“Hi,
Thank you for giving us a 5-star rating. We at CarParts.com were thrilled to know you were satisfied with the service provided. We hope to do more business with you in the future.
Kind regards,
Josely M.
Customer Advocate Team”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi Reviewer3722284409,
Thank you for taking the time to write about your experience. It is wonderful to hear that your package was delivered on time and that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Thank you.
Shebet C.
Customer Advocate Team”