"I have recently order PQI Cool Drive 4GB, I waited for a week, but there was no e-mail or anything, so I called them to find out about my order. The lady who answered the phone was not very professional and kind of rude. She stated to me that the item has been out of stock, so I asked her why I never received any e-mail saying that the item is out of stock, and that they should have let the customers know by placing "out out stock" on their web page. Her response to me was that they have sent the emial and that my email probably recognize it as a junk mail that's why I did not receive it. I felt that they failed to send me the email and yet they want to blame my e-mail account for not recognizing their email as a regular email. Irresponsible!!"

"I placed an order for a PQI U330 USB flash key. The USB flash key took more than 3 weeks to arrive (23 days after ordering), due in large part to their use of an inferior delivery service called "Mail Innovations" by UPS. Furthermore, it came as a bare drive in a padded envelope, and not in its original factory sealed package."

"On Friday, I decided to give this store a try after searching through pricewatch.com for cheaper priced branded media. Boy do I regret not buying from supermediastore like I usually do. I called them first to make sure they had the products in stock and also asked if I placed the order by 10am would it ship the same day. They assured me it would. Wednesday comes around not a word or email from this company so I call them to figure out what's going on, it was NEVER sent. Only then do they process the order and then provide me with a tracking number. Keep in mind the site says your cc will not be charged until order is processed, that's a crock I got charged the moment I hit submit order.

After voicing my complaints with the company and telling them to just cancel it as I didn't want to wait until Mon to receive this. The woman I spoke to began to snap at me, this was so unexpected to me and surprised me so much that I began to laugh which I presume angered her further. I kept my composure throughout the conversation and said if she was unwilling to expedite shipping that I would refuse shipment and dispute the charge. I've already ordered from supermediastore, it may be a few bucks more but I've never had problems with them. STAY FAR AWAY FROM YESBUY!"

"Item# 16R-0118(50) - RIDATA Lgog DVD+R 16x 200 pc in 4x50 cake box ... was advertised on the web site as having FREE GROUND SHIPPING.
At checkout, Shipping charges of $15.95 appeared.

In their FAQ area at www.yesbuy.net/faq.html#11

ITEM #3 STATES: "Shipping may show on the invoice during checkout, but we will remove it offline, your credit card will not be charged."

So, I placed my order. When the products arrived, the invoice still showed the $15.95 shipping charges. I E-mailed customer service to ask them to remove the shipping charges, but I got no response.

When I received my credit card statement, I confirmed that I had been charged for Shipping.

Apparently the FREE SHIPPING OFFERs are fraudulent. "

"I read all the bad ratings before I purchased DVD case from them. I was glad I purchased before I read the bad ratings. The price was good, the shipping was free, they arrived in 4 days. Remember they are not amazon.com."

"Ordered 8, received 5. Charged for 8 no response from the company after an email and 4 phone messages."

"I have delt with this merchant many times, and have always had the best of satisfaction. I do most of my shopping on the internet and this is one of the most reliable vendors that I deal with. "

"these guys are very bad. I ordered 100 blank dvds and none of them worked. I tried to return them and they said I had to obtain a RMA # first which they never sent me. they also dont have a 1-800 number so I had to rack up long distance phone charges just to be told by some rude lady "tough luck pal" DO NOT BUY FROM YESBUY.COM"

"I used to buy generic DVD+R blanks from YesBuy.net, which were cheap and worked great; recently they must have changed their suppliers because I got a 50pc which was mostly bad (write verification shows bad 30% into the test). The only ID on the blanks was "LW998" but it was annoying enough to get an almost entirely defective spindle that I'm sticking with branded discs from now on. "

"Ordered DVD cases over 3 weeks ago. They haven't shown up yet, and there is no tracking info available from them. and no luck with customer service This is my 3rd order from these people, so they aren't always this bad, but a reliablility rating of 66% still sucks"

"Ordered 1000 CD-Rs and 1000 Cases. The company said the shipping would only be $4.00 to ship everything. After 4 business days, no confirmation of shipping or anything. Called to check the status of the order and it was on hold due to the fact that the shipping difference. They said,

"We have received your order, and your order is almost ready to be shipped. However, the $ 4.00 shipping fee quoted by Yahoo is incorrect. This is because Yahoo is unable to calculate shipping for item(s) weighing over 100 LBS. Therefore, we will have to calculate the shipping fee manually.

the shipping and handling fee would be $ 86.00"

Stay away from this company. Lowest prices do not mean jack!
"

"Horrible company! received 100-PK of DVD-R 4x- they are not even recognized by my burner- tried in others- same problem..So I emailed them for RMA- everyday for 1 week straight- not a single response. So, im stuck with 100-PK useless DVD. They might be cheapest- but do not BUY at all. There shipping is also USPS (slowest) about 2 weeks! stay far away..Buy at shop4tech instead!!"

"This company charged me shipping, even though they clearly stated that shipping was free on their website, and on pricewatch.com. The checkout invoice claimed that shipping would be removed offline. This did not happen. All attempts to contact this company have failed.
They also overcharged me for shipping. $10 is way to much for some media to be shipped.
I would warn everyone that this is a very bad company to deal with.
-Kerry

Followup: I have continued to attempt to contact yesbuy and have received no response from their company. With 2000 other internet companies to purchase from I do not recommend YesBuy to anyone.

"

"EXCELLENT prices on cheap DVD media. I wanted cheap media that's compatible with my equipment, and I got it. Fast, free shipping, well packed product. Couldn't be happier."

"I read all of the reviews and must say that if you don't want cheaply made dvd-r's, then DON'T BUY THE CHEAPLY MADE DVD-R'S! I buy 'Sky Pro' dvd-r's constantly from Yesbuy, and I am VERY satisfied. Granted, if you buy the CHEAP CHEAP ones, yer GONNA get what you pay for, but jeez, there's a time to be cheap, and a time to be sensable, and when it comes to compatability, spend a few more bucks to get a good set."