"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Fast service and smart people "
"I've purchased two PCs and a laptop from XoticPC and they never disappoint! Love the build quality, customization and choices! "
"The web interface is clean and easy to navigate. The PC customizations have a wide variety. All with plenty of financing options."
"This is ny 2nd laptop the quality is unmatched?"
"I recently had the pleasure of purchasing the MSI RAIDER GE78HX 13VH-438US Gaming Laptop from Xotic-PC, and I must say, my experience was nothing short of outstanding. From their stellar customer service to the ease of the ordering process, top-notch build quality, and lightning-fast delivery, Xotic-PC truly exceeded my expectations.
First and foremost, their customer service team deserves immense praise. Throughout the entire purchasing journey, they were attentive, knowledgeable, and genuinely passionate about ensuring my satisfaction. They promptly answered all my queries, provided detailed information about the product, and guided me through the customization options available. Their friendly and professional approach made me feel valued as a customer, and I truly appreciated their dedication to delivering exceptional service.
The ordering process was an absolute breeze. Xotic-PC's website is user-friendly, intuitive, and well-organized. Navigating through the various customization options for the MSI RAIDER GE78HX 13VH-438US Gaming Laptop was a seamless experience. The website provided detailed descriptions and visuals, allowing me to make informed decisions about the specifications I desired. The entire process was straightforward, and I was able to complete my order effortlessly.
When it comes to build quality, Xotic-PC truly excels. The MSI RAIDER GE78HX 13VH-438US Gaming Laptop I received was an absolute marvel. Every component was meticulously assembled, showcasing the craftsmanship and attention to detail that went into its creation. The laptop felt sturdy and durable, exuding a premium feel that surpassed my expectations. The build quality not only enhanced the overall aesthetics but also instilled confidence in the laptop's performance and longevity.
One aspect that truly impressed me was the lightning-fast delivery. Despite my anticipation, Xotic-PC managed to exceed my expectations by delivering the laptop well ahead of the estimated time. The packaging was secure and ensured the safety of the product during transit. I was thrilled to receive my new gaming laptop promptly, allowing me to dive into my gaming adventures without delay.
In conclusion, Xotic-PC deserves nothing less than a five-star rating for their exceptional service. Their customer service team went above and beyond to ensure my satisfaction, the ordering process was effortless, the build quality of the MSI RAIDER GE78HX 13VH-438US Gaming Laptop was top-notch, and the delivery was lightning-fast. I highly recommend Xotic-PC to anyone in search of a reliable and trustworthy provider of gaming laptops."
"So far customer service has been excellent, only giving four stars due to having not received the equipment yet (will update once I do), and their tracking feature is outstanding. "
"XoticPC puts together good machines. My last laptop from 2016 is still running perfectly, it was just time to upgrade."
"I purchased 3 laptops with xotic pc all asus and it has been a great experience. especially the ability to customized the laptops."
"after researching online I found that this website actually builds quality computers, I recently ordered a North Pro desktop with around High-End components (apart from graphics card) for only $979. Once I get it, I can put in my RTX 2060 and have a complete build."
"Love the look of the new PC and Can't wait to use it "
"The assistant provided excellent guidance in selecting a computer, but there was a delay in the delivery."
"I’ve been nervous about purchasing a pc for awhile but xotic pc made it very easy for me to pick and customize my dream pc!"
"The Prey account was deleted by the time the laptop arrived. I could not verify the account since I did not have the password or the laptop (password was on the laptop). I had to re-install the software and I'm still working on getting the service I paid for activated."
"The entire process - model suggestion, customisation and ordering- has been smooth. XoticPC folks are committed to providing the best service! Furthermore, they also offer customisations as per customer request, making them a one-stop destination for purchasing premium custom devices."
"I placed an order, it was so easy to do. The customer service was very helpful. They kept me up to date with the progress of my computer through the creation process once the order was placed ."