"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I was in the market for a gaiming laptop. This will be my first one. The online website made it very easy to make my decision. I can’t wait to play it! XOTICPC was an awesome experience!"
"I saw the many bad reviews about customer service (sure you have seen them too), but my experience so far has been excellent.
I have contacted xoticpc twice so far about my order ( I wanted to increase from 1 TB to 2 TB , and was looking for an idea of when this would ship out due to going on a mini vacation). Response was less than 24hrs each time, professional, polite, knowledgeable, eager to help. I'm not seeing, or experiencing anything bad. "
"Used these guys for years and the build always comes out great! Very affordable!"
"I had a nice experience talking to the gentleman Jeff, he really helped me understand the problem I had and was able to send a quick invoice as per my need."
"Love it and fast delivery "
"I was having problems with my ASUS ROG Strix SCAR 16, when running pytorch/ubuntu the NVME channel involved in intense data transfer it would over heat and crash. Xotic excellent support team upgraded the MB bios and FW for Samsung NVME. They also recommended the copper nvme heat sinks and their laptop fan cooler. Just got it back 2 days and so far no more crashes (fingers crossed) "
"Good, quick, efficient service "
"good interface and website made ordering easy."
"Great price for the value, smooth transaction, and fast delivery. I definitely recommend purchasing from them. I will buy again from them to complete the gaming PC. "
"Xoticpc is my go to place for a new computer. This is my 3rd laptop from them and the experience is better than ever. Can’t wait to get a desktop. I love the customization options and the builds. I honestly don’t know how they do it. I’ve been a customer over 10 years"
"The Xotic PC website was intuitive and easy to navigate. It provided real-time status of Ready to Ship pre-built PC's with ample information to make a decision quickly. Xotic PC's ordering status is also top notch, and more computer designer websites should take note. Keep up the good work."
"Being able to look at upgrades on your pc is amazing, the customer service was on point, and being really professional. I'll be getting my computer needs from here on out. "
"This is my 5th computer from Xotic and every once has been amazing! Great service and experience all around."
"They helped me correct and issue with my order after the fact of me placing it. Their pricing was always far better than other company's, infact the laptop I ordered I had just bought from another company 2 weeks prior so I'll be returning that and keeping the xotic pc on which was 500$ cheaper for the same exact thing "
"Great PC got everything installed and instantly started gaming with no issues at all honestly you can't beat the prices either "