"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Solid items, good service and friendly support."
"Well I have ordered a ASUS ROG STRIX G18 well ordering it was great and reasonably priced. Will update once I get it."
"Thank you so much for the excellent products all around. Everything was built perfectly. And thanks for always answering promptly and helping us with any issues. "
"Ordering is very easy, they have quality laptops. I've had the first one for almost 3 years with zero issues. Can't wait for the new one to get shipped!"
"The display on my custom laptop went bad and they were extremely helpful during the RMA process."
"This was an easy process and a great product will only use XoticPC from here onward "
"Easy to upgrade your computer on the website. Quick check out. Still waiting for computer to arrive. "
"I very much enjoyed the laptop’s performance. "
"If I could give one word to describe xoticpc it’d be seamless. The website is easy to maneuver while looking at all the great pcs they have. And ordering it only takes a couple minutes. And might I add that the customer service is top notch also. Definitely will be ordering from there ahain"
"Ordered gaming laptop from xotic, was told it would ship out in standard time, but was then told that the product itself was not even in their ware house and there would be delays after their promised ship time was past due. Terrible advertising on Xoticpc for not giving customers accurate information to the stock and shipping status of product. Thankfully Andrew and Jeff from xotic helped me find and quickly ship another available product "
"it was very easy to find the right laptop for me and configure it to my needs"
"I wasn't exactly sure what laptop to get for gaming in regards to being cost-effective AND not complete overkill price-wise. Their customer service team walked me through the pros and cons of several builds, asked what games I was looking forward to playing the most and what I wanted my graphical fidelity and gameplay experience to be like. I finally decided upon the ASUS ROG Zephyrus M16 with a Nvidia 4080, 13th Gen Intel Core i9-13900H Processor, 32GBs of RAM and 2TB PCIe 4.0 NVMe Solid State Drive. Along with a QHD (2560 x 1600, WQXGA) mini LED display.
Additionally, while they didn't necessarily build this laptop, ASUS did, XoticPC did upgrade the RAM and hard drive for me. I actually know how to do it myself, but it has been a few years and why go through the trouble of research compatible components and taking the slight risk of screwing up, when you can simply pay a modest fee to have these guys do it for you.
Overall I'm extremely happy with my purchase and am looking forward to play Starfield at max settings when it comes out in a few weeks :D"
"I haven't recieved my order yet but I feel very cared about with the emails I recieve. I don't feel like I am only a number but a valued customer. Thank you! "
"Everything was easy to order and shopping was quick. Couldn’t ask for anything better!"
"I thought I was dreaming when I first started the process of getting a laptop fixed. Customer service was amazing. Each time I emailed someone, I got a personal response. There was no distance between me and the support team. They seemed right there with me, way beyond expectations throughout all stages of fixing the laptop and reassuring me that the end result of this experience would be to my satisfaction. I thought this kind of service was gone forever."