"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Great price for the value, smooth transaction, and fast delivery. I definitely recommend purchasing from them. I will buy again from them to complete the gaming PC. "
"Xoticpc is my go to place for a new computer. This is my 3rd laptop from them and the experience is better than ever. Can’t wait to get a desktop. I love the customization options and the builds. I honestly don’t know how they do it. I’ve been a customer over 10 years"
"The Xotic PC website was intuitive and easy to navigate. It provided real-time status of Ready to Ship pre-built PC's with ample information to make a decision quickly. Xotic PC's ordering status is also top notch, and more computer designer websites should take note. Keep up the good work."
"Being able to look at upgrades on your pc is amazing, the customer service was on point, and being really professional. I'll be getting my computer needs from here on out. "
"This is my 5th computer from Xotic and every once has been amazing! Great service and experience all around."
"They helped me correct and issue with my order after the fact of me placing it. Their pricing was always far better than other company's, infact the laptop I ordered I had just bought from another company 2 weeks prior so I'll be returning that and keeping the xotic pc on which was 500$ cheaper for the same exact thing "
"Great PC got everything installed and instantly started gaming with no issues at all honestly you can't beat the prices either "
"Hopefully this will be the best experience ever.Bought 2 high end Asus laptops years ago from Xotic PC and couldn't beat the service, modifications and burn in. They were here in the blink of an eye. The website had a major hiccup during my purchase this year but my expectations are that everything will be fine. It their goals will be met when the computer gets to me. A follow-up post is planned.
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"Fast service and smart people "
"I've purchased two PCs and a laptop from XoticPC and they never disappoint! Love the build quality, customization and choices! "
"The web interface is clean and easy to navigate. The PC customizations have a wide variety. All with plenty of financing options."
"This is ny 2nd laptop the quality is unmatched?"
"I recently had the pleasure of purchasing the MSI RAIDER GE78HX 13VH-438US Gaming Laptop from Xotic-PC, and I must say, my experience was nothing short of outstanding. From their stellar customer service to the ease of the ordering process, top-notch build quality, and lightning-fast delivery, Xotic-PC truly exceeded my expectations.
First and foremost, their customer service team deserves immense praise. Throughout the entire purchasing journey, they were attentive, knowledgeable, and genuinely passionate about ensuring my satisfaction. They promptly answered all my queries, provided detailed information about the product, and guided me through the customization options available. Their friendly and professional approach made me feel valued as a customer, and I truly appreciated their dedication to delivering exceptional service.
The ordering process was an absolute breeze. Xotic-PC's website is user-friendly, intuitive, and well-organized. Navigating through the various customization options for the MSI RAIDER GE78HX 13VH-438US Gaming Laptop was a seamless experience. The website provided detailed descriptions and visuals, allowing me to make informed decisions about the specifications I desired. The entire process was straightforward, and I was able to complete my order effortlessly.
When it comes to build quality, Xotic-PC truly excels. The MSI RAIDER GE78HX 13VH-438US Gaming Laptop I received was an absolute marvel. Every component was meticulously assembled, showcasing the craftsmanship and attention to detail that went into its creation. The laptop felt sturdy and durable, exuding a premium feel that surpassed my expectations. The build quality not only enhanced the overall aesthetics but also instilled confidence in the laptop's performance and longevity.
One aspect that truly impressed me was the lightning-fast delivery. Despite my anticipation, Xotic-PC managed to exceed my expectations by delivering the laptop well ahead of the estimated time. The packaging was secure and ensured the safety of the product during transit. I was thrilled to receive my new gaming laptop promptly, allowing me to dive into my gaming adventures without delay.
In conclusion, Xotic-PC deserves nothing less than a five-star rating for their exceptional service. Their customer service team went above and beyond to ensure my satisfaction, the ordering process was effortless, the build quality of the MSI RAIDER GE78HX 13VH-438US Gaming Laptop was top-notch, and the delivery was lightning-fast. I highly recommend Xotic-PC to anyone in search of a reliable and trustworthy provider of gaming laptops."
"So far customer service has been excellent, only giving four stars due to having not received the equipment yet (will update once I do), and their tracking feature is outstanding. "
"XoticPC puts together good machines. My last laptop from 2016 is still running perfectly, it was just time to upgrade."