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Product & services pricing
4.49/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.28/5
Customer service:
4.68/5
Return/Replacement policy:
4.71/5
Featured Review


Verified
5/5

2023-12-11

Early Review

"Its been only a couple days since I received my Laptop however i can say so far I've been very happy with both the product and the customer service. It came a few days before I expected in great condition . Using the laptobsofar it is performing as i Expected ."

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Verified
5/5

2023-12-09

Excellent service

"Everything was great percent "

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Verified
5/5

2023-12-10

Reliable

"Every time I order from here, it is a stress free experience, they have quality."

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Verified
4/5

2023-12-05

Good experience

"Making the laptop I wanted was great paying was a bit of a hassle I couldn’t just put my credit card in I had to go to PayPal cancel then it asked me for a card number but got though it now just waiting for my laptop so exited "

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Verified
5/5

2023-12-09

Great customer service

"Have not got the PC yet, but every question I've had has been answered quickly."

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Verified
5/5

2023-12-06

Awesome

"Very good customer service and highly recommended! Will be buying again from them for sure! "

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Verified
5/5

2023-12-05

Excellent is an understatement

"Shipping was faster than expected and the price was way better for what I got! The speed is perfect for the price! I will be upgrading with them when the time comes!"

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Verified
2/5

2023-12-05

Trying to be patient - tracking utility not getting updated

"I ordered my laptop a week ago. The tracking utility only shows 'ordered'. When talking to customer service about this, they said that it is in production queue, but was unable to give me any sort of estimate on when to expect it."

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Verified
5/5

2023-12-05

Customer Service Very Helpful

"Alex from the ticketing side helped me narrow down a possible delivery window for my new PC. He helped reassure me that my pc would be built before Christmas and that it shouldn't take to long to ship once it's passed the fulfillment stage. He was extremely quick and helped me calm my fear down. I would recommend this company as picking out a PC was extremely easy. You get rid of the guessing as not matter if you are an expert in what parts you want or you are unsure, there is support there every step of the way. They will ensure that what you get is compatible and what you ultimately want in the end.

Now I just can't wait to get my PC and set it all up!
"

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Verified
5/5

2023-12-04

Excellent

"The order process was excellent and the pricing was very good. I compared to HP and Dell and XOTICPC offered better components at the same or better prices and that was even with "sale pricing" of those vendors. "

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Verified
5/5

2021-11-19

Solid excellent company

"I cannot say enough about the customer service, the quality of product and the knowledge and courtesy it to me it my purchase. I definitely recommend this company and I will use them again."

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Verified
5/5

2023-12-02

Amazing laptops

"It has been a pleasure going over the extensive number of laptops, desktops and computer peripheral equipment available at the site. "

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Verified
5/5

2023-12-02

Easy service

"I was in the market for a gaiming laptop. This will be my first one. The online website made it very easy to make my decision. I can’t wait to play it! XOTICPC was an awesome experience!"

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Verified
5/5

2023-12-02

Was hesitant to order from them at first

"I saw the many bad reviews about customer service (sure you have seen them too), but my experience so far has been excellent.

I have contacted xoticpc twice so far about my order ( I wanted to increase from 1 TB to 2 TB , and was looking for an idea of when this would ship out due to going on a mini vacation). Response was less than 24hrs each time, professional, polite, knowledgeable, eager to help. I'm not seeing, or experiencing anything bad.
"

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Verified
5/5

2023-12-01

Great setup, easy to upgrade and good price

"Used these guys for years and the build always comes out great! Very affordable!"