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Verified
1/5

2009-12-09

"AVOID AT ALL COSTS! Worst experience I've ever had with an online store....
If you decide to order from them, expect absolutely no assistance if anything goes wrong. If you decide to return your item, be aware you will never receive a replacement or a refund.

My Story:
Ordered a router 10/11/2009, item was defective (DOA), sent it back 10/23. Techsunny received it and marked it "In Test" on 10/30/2009.

Two weeks went by with no updates and no communication. I emailed Techsunny a number of times and never received a response.

Eventually, on 11/24 I involved Paypal and Disputed the transaction. Techsunny never responded to the dispute either, and after investigation Paypal agreed to refund my purchase..... Funny thing is, as of 12/9/09 Techsunny's order status for me still says "In Test"

In summary, if you ever have anything go wrong with your product or need help post-sale, don't expect TechSunny to have any interest in helping you. Save yourself the headache and shop somewhere else.
"

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Verified
1/5

2009-12-08

"I ordered on 11/26/09, shipped on 12/8/09, and find out on 12/16/09 that it is "Undeliverable as Addressed." Any attempts to reach them result in nothing. Now, as of 1/6/09, the website is gone. I have already disputed this charge with my credit card, and I have my money back. People, please contact your credit card companies. It is quicker than going through PayPal or Google Checkout. The credit card company will tell you that Techsunny will have to prove that you did in fact receive your order in order to take back that money."

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Verified
3/5

2009-10-19

"I ordered Western Digital WDTV Box Media Player (as a refurbish onet). The product just received in the mail today, Friday 10/16/09. The remote DOES NOT SEEM TO BE WORKING after I inputs new batteries inside the batteries compartment. I cannot control or move the select menu on the TV screen. The remote seemed to be DOA. Left 2 voicemails and the vendor did return a phone call. The vendor decided to ship a pre-paid label for sending the defective product back. Vendor will credit a full refund to my account as soon as they received the product. "

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Verified
2/5

2009-10-15

"Techsunny has a nice looking site and interesting inexpensive hardware.

However, they are too slow to ship items. I'm still waiting on my order to ship, almost a full week (7 days later).

The phone number listed on the site rings busy and they do not respond to emails in a timely fashion, I'm still waiting for a reply.

This leads me to believe this company is not reputable. Though for some reason their rating here is still ok. With my first experience, seems like their rating should be much lower.

I would steer clear of these guys.

Update: I was able to get a hold of someone by phone at Techsunny.com. I spoke with Kevin. He assured me the item would arrive tomorrow.

Update: Techsunny shipped my items via next day air... that probably was not cheap for them. It concerns me when a company has issues like this on the first try.

Also, someone has been calling me from Techsunny because of this review. You guys have my email address, don't waste my wireless minutes.
"

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Verified
5/5

2009-09-18

"I buy a motherboard from techsunny.when it came in and I installed it,I relized it was defective.even thought I was fully warned that it was a refurbished board,I received a email saying they gave me a full refund.this was probably the best customer service I've ever gotten from an online store,I recommend techsunny to anyone who needs computer or other parts"

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Verified
1/5

2009-09-12

"purchased a Polaroid 32 inch LCD HDTV ATSC HDMI w/ DVD Player Combo, first time I attempted to use the dvd I discovered it did not work, sent 2 emails,... no reply,.. left a negative feedback, then someone called within minutes,... when I told them the problem they said they would see what they could do and call me back, then they left me a negative buyer feedback stating "BeAware this customer leaving bad review everywhere" ,... yes, I have left 3 honest bad reviews out the past 40 ebay purchases I've made,.. But all were for honest reasons and anyone who does a good bit of ebay shopping knows that every once in a while you have issues with an ebay seller,... buyer beware, after further research I found several complaints that this company sells cheap, or discontinued electronics or products like this tv they stopped selling at walmart because of many,many complaints.... dont make the same mistake I did,..do your research before buying here... "

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Verified
5/5

2009-09-02

"In stock Item I ordered seems to take quite a few days before it ships. It seems it may take up to 7 days for an item to be transferred to the store from the vendor warehouse when its listed as in stock before it ships. I ordered on 27-Aug-2009 & in an email I sent on 01-Sept was told it would ship the next day. Now I am told it will ship by 04-Sept.

Emails are always answered but the shipping delay is a bit long for an in stock item in this case.

I have already paid for USPS Express International delivery so I would expect it be delivered via this method at the least!!!
"

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Verified
5/5

2009-08-31

"I bought some new RAM from these guys a few weeks ago,and feel obligated to report on them here. this company has excellent service,due to my own mistake of not reading the description carefully,I bought the wrong type of memory for my old computer as soon as I emailed them about it,the order dept instantly responded. they had already researched my computer's specs in detail and told me the exact type of memory the motherboard could ues. several options for exchanging were also provided, and they let me exchange for whatever I wanted at no extra cost.the new memory(2GB) works perfectly and my machine is a lot more responsive now. techsunny has been in business for a long time, and it's probably due to their great service.would buy from them again and so I'm recommending them here"

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Verified
5/5

2009-08-28

"As a customer I received all the attention one can get.At presale when I ask info and as well after sale. I talk with technic department - they are wizards in computers,go ask them - they have a reply for every question you will have.give them a chance,keep a positive attitude,because defenitley they are in the good side of this business"

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Verified
5/5

2009-08-25

"I have excellent results ordering from this vendor the items have arrived as advertised and within the shipping timeframe the one time I've had to deal with customer service over a shipping issue,was excellent great price and very good service.I highly recommend them"

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Verified
5/5

2009-08-25

"I placed an order for wireless adapt for my house and it was listed for 155 which is about 5 dollars cheaper than amazon and i got worried since i could not read any reviews about this company and i placed it and a day later I call them to see if they received it and they said it will ship today the nxet day i will got a tracking# i guess and it showed i'll receive it in 4 days when i got it i was happy to see a good price i could not believe it i got it for that price i will definitely shop from here again thanks techsunny"

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Verified
5/5

2009-08-21

"Pricing was right and the correct set of applicable accessories were presented for the digital camera that I was purchasing shopping site and info were top notch. hopefully, the camera and proper memory stick will show up in two or three days"

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Verified
5/5

2009-08-19

"- Order 7/31/2009
- Got confirm same day
- Order status changed to SHIPPED on 8/3/2009
- Wait for 2 weeks
- Received on 8/17/2009
- The package stamped by USPS showed the item just got shipped on 8/14/2009

- Got email explanation from them because of the return (not sure whom fault)
- Offer full store credit. Thanks (No online store could beat this offer)
"

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Verified
5/5

2009-08-19

"great prices & service, will shop here again"

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Verified
5/5

2009-08-18

"I order a videocard from techsunny but didnt get a game demo that free with the card,so I called the customer service of techsunny,they solved the problem to my satisfaction. 3 days later I got the demo so fast I love techsunny"

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