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Verified
5/5

2012-07-06

"Quick delivery, good price, Intel E8600 works great. Wish all my online transactions went this smoothly. Thanks StarMicro."

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Verified
5/5

2012-07-05

"I have placed an order for Q6400 and in next 6 hours i received my tracking number and received the part after 4 days. I received packet, which is packed perfectly and the processor working perfectly. I purchased this processor for very low cost and it is working very perfectly.
people, who is looking for some good processor at low cost which works perfectly can purchase a processor here. I'm sure you're going to get it at low price compared to other re-sellers and at very low cost.

"

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Verified
5/5

2012-07-01

"I received my order perfectly and quick."

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Verified
1/5

2012-06-17

"Junk dealers. Advertise both "refurbished" (by a third party which means it is used as only a manufacturer or authorized refurbisher actually reconditions computer components).

Order from the new list and they send "refurbished". In less then 6 hours and during the night I read about their tactics and sent a request to stop the transaction. They waited 2 days to respond then told me it was too late because it already shipped. Asked specifically if it was new or used. They responded (after it was delivered but not opened) that it was refurbished and I could refuse. UPS stated it could not be refused and shipper must send a call tag. STAR MICRO QUIT RESPONDING TO EMAIL.
Sent email informing them of my intent to file a complaint with PAYPAL if they did not take care of this matter. They responded with "sorry the person who was communicating with you went on vacation but we will send a ups label by email." Waited 3 days and no label.
Filed dispute with Paypal. In less than an hour they went to PAYPAL and denied the dispute claiming that the reason was I had not returned the merchandise for which they had sent a label. Label finally arrived. It was created after the PAYPAL DISPUTE WAS FILED. They may be able to lie to paypal but the evidence contradicts their statements.
Returned merchandise ... still unopened in the same sealed package that UPS delivered to the medical center and they failed to send a refund. It is amazing that these people can somehow make get a shipment out that was sent at 11pm on a weekend, not notice a request not to ship that was sent less than 6 hours after the order and only respond 3 days later. Not respond to emails. Respond when informed a complaint was going to be filed but fail to act on their promise for 3 days and only do so after a dispute is filed. Notice that dispute in an hour but not notice emails for 3 days, fail to actually provide a promised refund when the merchandise is returned unopened.
There are numerous businesses on the Internet that operate exactly like this. One operates out of China under several names and uses all of the same tactics. Their people are always taking holidays at critical moments and they never refund unless a Paypal complaint is filed.
I advise you to avoid STARMICRO and if you have made the mistake of purchasing from them to look at what they delivered very carefully. If it is a hard drive, check the manufacturer to see if the warranty is valid (most likely not) and if they hesitate even 1 day or make a promise by phone or email that is not acted upon immediately then file a complaint with the credit card company or with paypal or whatever payment service you used. They will not take you seriously unless you do and they will take your money for a new part and send you a used part
"

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Verified
5/5

2012-05-24

"I ordered a cpu it shipped the next day and arrived today for a total of 3 days. Nice job! fast turn around and good price."

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Verified
1/5

2012-04-12

"Although the shipping was fast, the product was inadequate. I orderd a 73GB SCSI drive and it's NOT a 73GB drive. It reads smaller than every other 73GB drive I have and is therefor useless in my server."

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Verified
1/5

2012-04-10

"StarMicro.net has let me down quite heavily. As a first time and only time buyer due to this experience i will highly recommend that anyone that wishes to buy from starmicro do not. The single only reason i bought from this company in the first place is that they were BBB Accredited Buisness which after reading reviews and my own first hand experience i have a real hard time believing that they truly are.

First i ordered a Intel Core 2 Extreme QX9650 3GHZ 12MB socket LGA775 OEM and it arrived completely dead. Tested in several LGA775 working chipsets with no response from the processor. I then trouble shooted all the "working" sockets with a LGA Core 2 Quad and all of them worked fine and fired up normally. With the processor came no instructions or box of any kind. It was simply sent in a plastic foldable container with some small amount of foam to rest on.
Second the reciept failed to have my order # on it so i am VERY VERY glad i took a screen shot of my initial receipt or i would not have been able to contact RMA to return this faulty product.
Third when calling the company i was instantly directed away to the website to return this product and given absolutely no customer service via telephone whatsoever.
Fourth the products "Extended Warranty" means absolutely nothing. I purchased the 180 day extended warranty only to find out that there is only a 30 day replacement warranty on processors regardless of if you bought the warranty or not! Do not i repeat DO NOT waste your time or money with this company!

I am very discouraged with this company and can only hope my return goes better than my purchase. I warn any new buyers to please head this warning and do not buy from this company!
"

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Verified
1/5

2012-03-29

"StarMicor is not a good store to buy online.I order online and was back order after 2 bussines day .I called them and they say that It will take a week for them ship it. After another 2 bussines days of waiting, I checked my email and I found out that they give me a full refund.Im just sad about the time a spent waiting and to found it out that maybe they return my money coz they reselling the same item I ordered on a higher price Like +70$ from the original price. Thanks for returning my money."

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Verified
2/5

2012-03-16

"Thank you very much, I received my hard drives, no documentation with it to tell me what jumper settings are available. I think when you send out a hard drive it should at leased contain a small folded paper with basic jumper setting instructions. For some reason my 750GB Hard Drive Reads in my system as a 715GB Hard Drive and once my Vista 64 OS is installed I have approx 698GB left. Where did all the rest of the of the storage space go. It doesn't take 750-715= 35GB of space unaccounted for.. "

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Verified
1/5

2012-03-16

"warranty is a scam and will rip you off if you need to use it

bought a intel i7 920 from them along with a 90 day warranty. when cpu arrived i noticed the code did not match on my receipt they sent me an slbej and the receipt said it was a slbch i contacted support told them that i had received a different cpu then the one my receipt and the code did not match. support said that it didn't matter what the code said and it would not void y warranty. well a month later my cpu started crashing starting having a lot of instability issues. so i put my cpy in a different computer to test and that one worked perfect until i put my cpu in it after putting it in same problems. their cpu was a i7 940btw. i opened an rma sent the cpu back then got an email from them saying i sent them the wrong cpu back and they would not exchange it even after forwarding them the emails i sent to support. after a few calls they said "there's nothing wrong with the cpu you sent in any way" so they sent it back. on arrival i reinstalled it to see if they could have been right and there was in fact nothing wrong with it. well they sent me back a DEAD cpu in return it wont p.o.s.t. beep nothing they killed my cpu testing it completely and they wont do anything to make it right. this is the only socket 1366 i own so i couldn't have sent the wrong one back. went out and bought a 920 yesterday and my pc works perfect now.
"

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Verified
5/5

2012-03-11

"Bought a 3.2Ghz P4 Cpu from StarMicro. I placed the order on Monday and it was in my mailbox on Wednesday...all bubble rapped and safe!! I'm in Tennessee and it shipped from California! I took out my old one popped this one in and it's still working like a champ. I actually waited before I wrote this to make sure I had made a wise purchase!! With fast shipping and quality products, I'll be buying here again for my next purchase!"

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Verified
4/5

2012-02-28

"Ordered a Pentium D 945 through Pricewatch.com because they had the lowest price. It came fast and is working like a champ now!"

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Verified
5/5

2012-02-17

"Very nice products and fast shipping...you'll see me again!!
Thank you!
"

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Verified
5/5

2012-02-09

"You Folks ROCK !!!! Super Fast Shipping of Great Products !!!"

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Verified
5/5

2012-02-02

"On Monday afternoon, January 30, 2012, I placed an order for a AMD Processor. The price was very fair and the shipping costs for USPS Priority very reasonable. The processor arrived on Thursday, February 2, 2012 around 10:00 AM, earlier than expected. The packaging was done well with lots of foam peanuts and a solid box. I am very pleased with the product, price, and prompt delivery. Thanks! Bill of St. Cloud, MN"

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