"Ordered an Intel Core 2 Duo T8300 CPU for my HP laptop. Description was "Intel Core 2 Duo Mobile T8300 2.4GHz 3MB L2 Cache 800MHz Socket P SLAPA SLAYQ Mobile OEM Processor" and it was WAY cheaper than anywhere else. I was weary of that but it was brand new bulk. Product was exactly as described and was shipped fast.

04-28-2013 - Placed order on-line Sunday night.
05-01-2013 - CPU was delivered via USPS Priority Mail.

One thing that was kinda freaky was that the USPS tracking number that was provided was showing (on the Star Micro web site) "delivered" from the start and it had some old dates. If I go back and check now, it all looks normal. The USPS web site was always showing it normally."

"I ordered a ram stick for my laptop on a Friday afternoon. In that I attached a note telling them the application and that if there were any known conflicts to please advise. I'd buy something else. Somebody from Starmicro picked up the phone and called me right away. He told me that I'd made the right choice and that they would ship it out right away. They did too. It arrived on Monday and was installed in the machine right away. No problem. I would certainly purchase from them again."

"Ordered Intel Core i7-620M 2.667GHz 4MB L3 Cache Socket G1
Received on time and Price is really Cheap. "

"Placed an order with them on Apr 7, was charged on the 8th. Ordered some different RAM, an old P4 Processor, and 500GB SATA HDD. It has been 3 weeks now it still has not shipped. First they told me it was a shipping address error, then they told me they did not have a particular part in stock, and now they told me they would refund the part that wasn't in stock and would ship the rest the next day. Yea sure they are. 3 weeks later same "Pending" status on my order.
If you can avoid these guys, do it. Sure their prices maybe incredibly cheap, but the service is terrible. This is the first time this had happened to me, Had ordered them from before and they were quick about it. Now I don't know what the deal is."

"Horrible seller, wasted my time and money. Sent me the wrong parts (drives) 4 times in a row even after i requested they check before shipping. That was after the first 2 wrong drives. Had to call Pay Pal to get my money back after i returned the parts- they wouldn't refund me

Had to call Pay Pal to get my money back after i returned the parts- they wouldnt issue me a refund me

Horrible seller, wasted my time and money. Sent me the wrong parts (drives) 4 times in a row even after i requested they check before shipping. That was after the first 2 wrong drives. Had to call Pay Pal to get my money back after i returned the parts- they wouldnt refund me



UPDATE: Finally got my money back through PayPal about 1 month later, then they refunded me again same day like 10 minutes later. Afetr 1 month of ignoring me emails and message's all of the sudden they wanted to talk to me a whole bunch when they double refunded me. I'm writing it off as compensation for the time i wasted and grief they caused. If they would of went about it in a more professional manner i would have gave them that second refund right back. They did send wrong drives 4 times- thats vendictive not human error."

"Received my order happy to installed the processor it works great happy to deal with starMicro inc .Good price ,fast shipment and excellent service"

"Part arrived earlier than expected and working good.
"

"Ordered a "vintage" P4 processor for a mere five smackers. Subsequently delivered 2 days later. Perfect transaction, great price."

"I placed the order 2nd time and every thing went ok.
good store with competitive prices for computer memory and cpu.
product arrived quickly as promised.
"

"I received a different revision from the CPU that I specifically desired and ordered. I sent Starmicro an email inquiry about this along with two entries to their blog feedback page. It has been over six weeks now and I have not received any feedback from them. It looks like Starmicro knew that they were doing this since they dropped off the full part number from the sales receipt entering it as “TMDTL60HAX5…” and not the “TMDTL60HAX5DC” that I ordered.

It is not good form providing the wrong part but compounding and issue by not respond to customer input is even worse. Starmicro should remove the “Your feedback will help us improve our performance” note from their receipts since it does not appear to really be a true statement.

Their prices and shipping speed might be good but that does not matter if you don’t get what you wanted. I am going to be generous and give them an extra star for the low prices."

"Excellent product AMD Athlon CPU and delivered beyond my expectations with free upgrade. "

"I ordered a cpu and some ram on the 16th, I paid by credit card, today is the 24th and my status still says "pending"

they sure we not pending when they took my money right away.

Steve

after thinking about it, it had to be a tracking glitch, Goldy and crew are fantastic people and I love their e store.."

"I order the cpu nad it came on time and price was very reasonable....I recommend Starmicro..amzing customer service"

"Bought an i7 processor from them, go it in two days and works well."

"i ordered a cpu and payped with credit card and they took the money instantly and then sent me an email saying they want 25$ more for shipment and in the same email they asked me for my card details and paypal. i then canceled my order and they sent me an email saying that it will go 4-7 business days before the money is back on my account. i never received any money from them so in my eyes they are just trying to cheat people. dont ever do business with them.

and here is the respons on your comment:

according to you your company will make a refund in 4-7 days but according to the emails i got from you it clearly says that it will take you 4-7 days to decide to make the refund because in your company's eyes a "refund" means that your company will "process" it in 4-7 business days and then 2-5 days for the bank. further more you are saying that you are a big company and that is why it takes that long. well Blizzard and Microsoft are alot bigger than your company and they use 2-3 business days. "