"Greats guys.
I'm writing after using the motherboard I bought from Starmicro for a couple of months now. It has been working fine.
Packing was solid. And it was delivered way before the said delivery date.
"Highly" recommended seller."
"Don't ever buy from this store, or you will regret. They shipped a defect motherboard. I agreed to pay 20% restocking fee. When they received it, they said it does not work, so they won't refund me 80% left."
"Placed the order - it was accepted, and I got a USPS tracking number supplied pretty much immediately. However - 9 days later, the order had still not arrived, and no progress was shown with the tracking number. I contacted them, to advise that I'd not received the order - and got a reply stating that the CPU i had ordered was out of stock - and they were attempting to track down another unit. I replied saying that I would accept the slightly slower PU that they had in stock, if the original ordered one was not available. 8 days later - I was getting kind of p***ed off - and fired off another email, saying that I was about to cancel the whole order. Two days later - a reply saying that they had obtained the correct CPU, and it was on it's way. A new tracking number was supplied - and progress was shown! Order has just arrived, well packed, and accurate as ordered.
They need to review their customer service - and advise customers IMMEDIATELY when there is a problem supplying something! I'd rather know what was happening - even if it means there will be a delay - than be left in the dark. "
"I placed an order for a 2.5" hard drive showing as "in stock." Shipping page says "All the Online Orders are processed on the same day if the order is placed before 12:00PM PST [Tuesday-Friday]." Order was placed 3/6 1:36 PM PST, and so should have gone out 3/7. It went out 3/12. A five-day delay when a client is waiting for a repair is major."
"Highly recommend. Lowest prices on the net. I'm in Tampa FL ordered a new hard drive and it was here from their CA store in two days. StarMicro answers there phones promptly when you call them and they are very knowledgable on tech issues and answered all my questions. The hard drive was a breeze to install and they gave me some tips that helped me install my software and drivers."
"I spoke briefly to a rep before i ordered a processor and decided to give these guys a shot.Very glad i did,arrived on the 4th day and was in my machine within an hour and working perfectly .After reading some reviews i was dubious but for the great price what the heck.There is always a chance with amazon,newegg or worse still ebay .I will definitely use starmicro again and will recommend them to other people in the future.Thanks a lot guys. "
"I have a complaint. Your order arrived too quickly and the processor is of a quality I never expected for such a low price.
You guys really put Amazon and Ebay to shame. You provide customer service, support, and discounts above and beyond that which I have experience at much larger internet retailers.
The item got to me within 3 days of ordering, and I did not even have to pay for extra shipping... in fact, shipping was free.
You definitely have won my repeat business from now on. Before Craigslist, Amazon, and Ebay, I will go to Starmicro first!!
Sincerely,
Daniel Slack
****@****"
"I have had several favorable transactions with this company. This time I had occasion to cancel an order before it was shipped, so I sent an email on Sunday, as the items were ordered on Saturday. I received an email back on Monday and today (Wednesday) I received the receipt that the proper credit was received from my account company. Well done Star Micro! I was not asked by Star Micro to write this review, just a happy customer. "
"100% satisfied with the product I bought and its price. Will deal with you for future purchases also."
"I bought some memory for my Macbook. I received it the very next day via USPS. And it is so much cheaper too."
"Their products are OK....IF they get your order right. They seem to have a problem getting memory orders right. TWICE they have sent me the wrong memory even after they check marked it on the invoice costing me the repairs and customers. Their shipping is fast but what good is it if you don't get what you ordered. They used to be really good. What happened? I just ordered some more memory today but it wasn't from StarMicro. Looking at the reviews on StarMicro looks like I'm not the only one."
"StarMicro Inc. shipped my order correctly and quickly. The items I ordered were quite reasonably priced, if not amazingly cheap.
There was no need to register and create a password, which made the experience seem nice and easy and quicker than I'd expected."
"First off I have to say how nice it has been doing business with Starmicro. I have ordered several things, and have had no problems whatsoever.Now for the fun... hey Mr. bbb, tell the truth, the ONLY reason you went to Starmicro for that chip is because your too cheap to go to Intel! You don't buy a brand new Intel cpu for $20.00 and then cry, because it's not really what you wanted. And to the guy, who like you, waited too long to return the product, or complain about the product. GROW UP, you r responsible for your actions, no one else! If you didn't care enough, when you could have helped your self. Why do you care now??? I will keep going back to Starmicro, to buy what I need. Because I know where to go if I want the best of the best. And I know how much it costs, also.Don't lie about a company that is better than you are.Your actions, show how little you care. Your reviews, simply point that out. oh yeah, if you know anyplace else on the internet, to get 2 (two) 1Tb 7200rpm, Seagate hdd's for $100.00 dollars, that can then be set up in Raid? Do me a favor and, don't, tell me about it! Thanks for listening to me, Adios Muchachos lmao "
"Starmicro took the time to verify tht I placed an order since I was asking for it to be shipped to a different address. I am grateful for a company taking the extra steps to ensure and verify that I did the order. It is very refreshing to know there are companies out there that are concerned about customers and want to ensure that they recieve the best service. Once everything was verified shipping was fast and their product was exactly as advertised. Looking forward to my next purchase."
"quick service ..... recommended"