"Their customer service is great. Tammy took care of ordering new parts for me right away. "
"Ordering was super easy, Dina was knowledgeable about the products and Dina and Lea made it super easy to fix a mistake I made when ordering and getting the right SKU instead"
"I've purchased plumbing product for clients and myself, and have always found Quality Bath and Josh a pleasure to deal with. He makes it all easy, and there's not layers of people or phone messages to navigate."
"Dina made the process so easy and fast, with her help we were able to find what we were looking for and place the order within minutes, and the order shipped out right next day, very happy with the purchase, thank you Dina!"
"I have been working with Quality Bath for many years. Dov always provides excellent customer service! He is very professional and knowledgeable about all products. Dov is simply the best!!!
Marina"
"There was damage to our towel warmer during shipping. Adina, in the return department, worked hard to solve the problem. Although the problem repeated itself due to delivery issues, Adina never gave up and stood by her customers. She saw to it that we ended up with the beautiful towel warmer that we had envisioned. We can't wait for it to be installed. We would be happy to do business with this company again."
"After looking everywhere, I finally sink grids for my recently installed Blanco kitchen sink. I called and spoke with Jack, who was extremely knowledgeable and helpful. I ordered immediately, and received the grids as ordered with in a few days. My wife was very happy with the purchase and we will remember Quality Bath, and Jack, for any future purchases. "
"My experience with Jack at Quality Bath has been an A-MAZING! He has been extremely helpful and knowledgable! "
"Purchasing from Quality Bath couldn’t have been easier. Akiva sent me an excellent quote and delivery estimates within 24 hours of my initial email. He provided a link for payment that made the process simple and streamlined and offered to answer any other questions I had. I’m impressed with the level of customer service! "
"I got help from Akiva on picking many different items. He is the best! Thank you Akiva!"
"It is a pleasure to continually work with Jack @ Quality Bath. Service is exceptional."
"Jack S. consistently offers stellar customer care whether I'm purchasing items from TX in 2020 or ME in 2023. He goes above and beyond to provide resources that enable more efficient installation of Quality Bath products. Jack makes me feel valued as a customer and I"m confident I can always count on him to provide bespoke assistance enabling an outstanding customer experience. Thanks, Jack--you're the best!"
"Jack tirelessly tried to help me track down a piece to fix a faucet that was twenty years old even thought it would not bring much of a commission or huge sale. He went above and beyond and I can't think him enough, I would use him for any future plumbing needs."
"I found the quality of offerings at Quality Bath to be above par for my shower remodeling project. In addition, and equally important, I though the consultative nature of the sales process was exceptional. Sales staff knew their products and helped with my selections, which saved me time and stress. Highly recommend giving a Quality Bath a look!
AMD"
"I wanted to thank Ruthie for her help in getting a damaged light returned, refunded, and then replaced. We were on a tight schedule and she was able to help get everything processed for the fastest turn around. Very impressed and will do more business with Quality Bath in the future. Thank you!"