"Love the customer service. Everyone we've chatted to at QB has been quick to reply to us and super-helpful with everything from ordering a latest-model TOTO toilet--shoutout to Ellie!--to replacing a bathroom medicine cabinet's LED light diffuser cover accidentally broken by a contractor--shoutout to Chaya! We'll be repeat customers for sure."
"I had reached out to Akiva at Quality Bath about a vanity I saw that I was interested in but needed to get a color sample from the manufacturer first. He patiently waited while I sorted it out. When that vanity did not work out because of the color, Akiva was able to quickly do some price comparisons on other bathroom items I needed. Quality Bath had the best prices and they were able to arrange shipping that worked for my schedule. Their driver was in touch the whole time so I could meet my items on the street. "
"Incredible customer service and knowledge of products!! "
"Akiva handled our order very efficiently and had everything organized immediately. Also, he was very responsive to questions. "
"I'm renovating an old schoolhouse room by room and have really been impressed with the support Adina, Jack and Dov have given me. They've been great with providing information, getting me the best price, and making sure I have the right items for my project. They've proven themselves the best in the business and I will continue to purchase for QB until my renovation is complete."
"We ordered two walnut Duravit vanities and they are beautiful -- well made, solid, and look great in our bathroom. During installation our contractor damaged one of the tops and Jack was able to get a new one shipped out to us right away. We'll definitely do business with them again and really appreciate Jack's understanding and professionalism, in particular. "
"Jost helped me so much. He was patient. He helped me organize both my tub and my shower. He also had good ideas. Helped me to find good prices too. "
"Akiva was very helpful and responsive in checking on the availability of a product for me, setting up a quote which made ordering easy, and canceling an old order for a months-long backordered product. Akiva's professionalism and ability to help was very much appreciated!"
"Although we have several Grohe fixtures in our home, the one we purchased for a kitchen sink did not work as expected. Ruthie was wonderful to work with, and we ultimately returned the faucet for a full refund after replacement parts did not solve the issue. Thank you so much Ruthie!"
"Pretty much my title says it all: An amazing selection backed up by several levels of support, including personal service and advice.
You are the best!"
"Thank you Tammy, for your help. Quick to reply and to the point, such a relief to be dealing with a good problem solver like you. "
"I ordered several items for my kitchen online. They were all in stock and I was thrilled to receive them the next day!! Unfortunately, the fixture color did not match what I already have in my kitchen and looked somewhat different than the color I saw online. I worked with Chaya in customer service to return my items. I sent some photos which she sent to the manufacturer and my refund was swiftly issued. Chaya was very responsive and easy to work with to resolve my issues. This type of amazing, and friendly customer service, as well as the availability of products and competitive pricing, guarantees that I will definitely purchase more items from. Quality Bath. Thanks, Chaya!!"
"I am in California, I called on a wish and a prayer needing a faucet...That I needed my awesome plumber Joe to install a day and a half later and this piece would complete my kitchen remodel. I was happy to pay the extra shipping if Layla could make sure the shipping department got on it..
Well she did and the part arrived and I am so pleased
Please thank her for me
HUG from California
Deb T
"
"Ordered a fixture and over night I changed my mind about the fixture and wanted a different one. When Layla informed me about the lead time she made the switch seamlessly. "
"After splitting up with my partner I found out after several years that my portion of the checking account was never closed we had a joint checking account it continued to affect my credit even after he’d passed away. Because he’d left overdraft fees unpaid until they were sent to collections, I noticed a drop in my score and I became responsible for paying off the collections bill. These issues affected my mental health I nearly gave up course I was fed up and it ruined my credit. I owed several people money just so I wouldn’t get a negative history in my credit I tried reporting the problem to the bank but I didn’t get a positive response, then I reported my problem to a credit blog online they reviewed and recommended this credit specialist to me TROVIAN CREDIT REPAIR I contacted them. In less than 2 hours my issues got attended to. In less than 7days I couldn’t believe my eyes I became debt free and my score increased to 780 contacts them TROVIANCREDITREPAIR AT GMAIL DOT COM or text Thanks."