"Had to return an item...she waived the 20% restocking fee and kept me informed throughout the entire process. Five-star service!"

"I have placed an order with quality bath and was in direct contact Jack who was very professional and helpful, informative and helped me through the whole process.
Highly reccomend quality bath and their professional team!
As a Designer I would definitely use them again!"

"I recently bought the same vanity from another company and after waiting 3 weeks, it arrived with the box completely damaged. I had to reject delivery but was in a bind because the contractors had already finished demo. I reached out to Jack at Quality Bath and he assured me they could get me the same vanity in time for my project. 8 days later and the vanity has been delivered!! I am upset at myself for not choosing Quality Bath first!"

"I was shopping online and had questions about my order and delivery timeframe. Ellie answered promptly and creatively sought solutions to help me meet my needs. Very impressed with the service. Hopefully the products will be equally impressive once received. "

"From start to finish, this purchase went smoothly. First of all, Quality Bath had the best price around. Secondly was the service. I needed my part yesterday! Jack ensured that my order was processed quickly and overnighted. It arrived early than expected and was the correct item. Thanks Jack!"

"We're urgently asking for an specific bathtub, and help us along all the international purchase."

"I found the tub I wanted at a great price, and Jack was very helpful in giving me prompt feedback about delivery date and other details of the order. He quickly updated the order when I gave him new delivery information and explained more about the tub options, and even called me to discuss the order over the phone. Good guy!"

"Called about a Hans Grohe shower head that suddenly had poor output.. Adine from Quality Bath said she'd call company (Hans Grohe) for me. Very pleased with quick response from her, that they'd be sending me a new one."

"Amazing customer service for our initial order followed up by stellar customer service when I needed to return a leaky Newport Brass faucet.
Ruthie (in returns) was ever patient and so helpful in walking me through the process to get a replacement item and return the faulty item.
I can’t thank her enough!!"

"We all make mistakes. But when Quality Bath makes a mistake, it gets corrected easily and with the backing of a great team.
Thanks Adina for helping to make my dreams come true.
"

"Excellent support and customer service. Akiva was very helpful and made sure that my order included all of the necessary parts for installation. Quality Bath had the best prices by far. I will definitely use them again."

"Almost gave up on my purchase, but Akiva reached out and assisted be with special shipping to Hawaii."

"Thanks QualityBath for handling my warranty replacement promptly! Tammi was professional and her follow through was terrific. Would definitely purchase from QualityBath again. Thanks again!210424"

"I was looking for a specific product and Ellie took great care of me! My first selection wasn't available, but she found a perfect alternative and helped load my cart with exactly what I needed to round out the installation of this item. I will go to Quality Bath first (and especially Ellie) to find other items for my home improvement projects!"

"I called in for a replacement gasket for a Wallmount faucet and the rep, Tammy, easily found my order from a while ago and sent a request to the manufacturer. She kept me informed of the status up until the product was shipped. This is excellent customer service from Tammy and quality bath overall. Because of this. This site will be my go to for anything I need for my home projects."