"I figured plug ins are just plug ins and what they do is more reliant on the DAW and not the operating system. Well I found out this is not the case after my purchase and my studio with a perfectly fine computer running an older operating system is totally incompatible with these plug ins. I am not aware of any warnings or notifications that these plug ins only work on windows 10 and 11. I used these at a friends studio and I liked them so much I bought them, but I've come to find out that they are utterly useless to me. No refunds."

"The website needs to make it so that you can sort by NEW items.

The website needs to make it so that you can sort by PERCENTAGE OFF.

These are very basic functions that would drastically improve the shopping experience, with minimal effort.

It's almost as if it's on purpose to keep you scrolling. Would give it 1 star if the items weren't priced well."

"Broken equipment. Difficult return. Upsetting. "

"I ordered an aguilar sl210 bass cab and received the sl115.. around a $1200 purchase. After weeks of calling and emailing to try and get it swapped for correct item..I just gave up.. wtf.."

"I love shopping at ProAudio Star for your great deals on used Squier guitars which I mod and resell. Your store is a pain to browse because it's not updated very often. You carry soldout listings for MONTHS without deleting them. Annoying when you have to click on each item to see if it is really available.
Other than that, great experience with you guys."

"I placed an order, got billed 3 times and still haven't received the delivery of the product a month and a half later. It's taken 3-4 phone calls and emails and I've just given up at this point. "

"Charged over 100.00 to return a guitar that was manufactured in China, and not listed as such on the PAS website "

"Cancelled my order a day before it was to be delivered. When asked they said their computer system appointed wrong tracking numbers. Rather than fixing the problem they cancelled my order and refunded my money after telling them I still wanted the item. "

"shipped to wrong house i have proof in the delivery photo provided by fed ex... still waiting for payment from ProAudioStar. Do not recommend "

"The guitar I received as well, as a friend of mine look to be a factory. Second, the finish was covered with scratches, and my friends had a stripped screw head out of the box. I would not recommend ProStar audio, unless you want to receive damaged products"

"Not happy at all with my overpriced purchase "

"I tried to return the guitar I purchased & was denied b/c I didn’t have the original packaging, which was a beat up taped up old crappy box in the first place-real talk "

"I needed to exchange my guitar and they wouldn't accept it because of the cardboard box"

"Ive been back and fourth for over a month with fedex and your support team and waiting on an answer. I lost about $400 on a speaker i never got because it was left at the door of my public apartment building."

"Still waiting on a tracking number for it to be delivered. Where is the guitar I payed for"