ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.92/5
Chance of future purchase:
2.73/5
Shipping & packaging:
2.62/5
Customer service:
2.82/5
Return/Replacement policy:
2.86/5

5/5

2021-11-12

Good experience…

"Ordered the “Luna” King comforter set in Lavender by J. Queen. Second bedding set I have bought by J.Queen. Best price I could find. Fast shipping. Box was clean & packed with care. It’s a beautiful comforter.
I enjoyed doing business with a family owned company. It’s been my mission to support small business owners. Will definitely be purchasing from them again.
Thank~You,Paul’s. M.L.B., Parker,Colorado
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-11-05

Will ship you the wrong color of what you ordered and then make you pay to exchange

"My wife ordered some white semi-sheer curtains in white. When she checked the invoice they sent the curtains were listed as grey. No problem we thought just email them, which she did right away, and they will fix it. 3 emails and 2 days later they finally responded by saying the order had already shipped and we would have to return them which entails us paying for the return shipping and a $25 fee for them to send us the right curtains. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-31

Lovely Lace Curtains & Great Price

"Great looking lade cutains for 1838 historic house museum. price was great also!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

2/5

2021-10-25

Great product customer service not so much

"2 stars for customer service 5 STARS for great quality products. The comforter was a high quality. Unfortunately, the color didn’t match my room. I was unaware of the cost to return the comforter. When I called for return directions the man was not pleasant and rather abrupt in his reply. I was pleasant when asking about the return policy and not pleased, yet I was very polite and said thank you. When buying online you never know if the product will work or fit your project. Always ask questions before buying. But because of his stinky attitude I will not return. "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2021-10-21

Vintage window curtain

"We have a Vintage home and were in need of a curtain for one of the old doors that lead out to the front porch so we looked into getting a new curtain from Paul's home Fashions. They were very responsive after I place my order and said the item was back ordered but kept me posted on a delivery date. The item arrived well packaged and was the perfect curtain for this spot. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-20

Good customer service

"Very helpful and good prices"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

4/5

2021-10-19

High quality bedding

"The bedding arrived early and was well packaged. Looks beautiful in my mountain home!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-10-17

Perfect! A bit of a delay, but they provided excellent communication about it.

"While it was out of stock (like everything in 2020) and arrived a bit late, it arrived in perfect condition and I love the design. I got both the comforter set, a decorative pillow, and matching drapes. They were all at the best price I could find online, and are just as comfortable as I set I had slept in as a guest while visiting friends.
I had an overall great experience with this retailer and wouldn't hesitate to work with them in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-10-16

Love!!

"I love my new quilt set and it arrived very quickly and in perfect condition!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-10-01

Knoxville, TN Girl

"I placed three orders & received them promptly. Loved the comforter set I ordered & 2 sets of pillows. I was very pleased & I highly recommend them! Will definitely look here first on my next comforter purchase!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2021-10-01

comfortable

"comfortable bedding settings."


1/5

2021-09-30

The item was expensive so I thought the quality would be good. It was cheap material so I returned the item.

"Not only did I have to pay $22.53 to mail it back, the company withheld $ 25.00 before crediting my return. That cheap item cost me $47.53 just to look at it! Will never order from Paul’s Home Fashions again! The representative I spoke to on the phone was rude and told me it is what it is. That their return policy has been in place fir many years. I’m sure they do not have repeat customers! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-09-26

Love the curtains! and the pattern. Such a perfect fit for our home by the beach.

"The pattern is such a perfect fit for our home by the beach. I couldn't find what I was looking for anywhere else. Paul's was great. Easy to order as well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-09-04

Very pretty curtains

"I ordered a new set of valances and panels for my dining room to change the look of my room and they are lovely! Nice quality and a good value. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-09-01

A new look

"The quality of the product is great and just what I wanted! The valances worked perfectly in being remade to a different style balance! Our room is outstanding! Thanks for everything!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process