"Bedspread was in beautiful condition and arrived in a timely manner. Very satisfied with online description and photo and product received."
"We ordered a quilt which we liked, but wanted to exchange it for a larger size (from King to Super King ) . Their policy is NO EXCHANGES. We could have returned it and paid for return shipping AS WELL AS a $25.00 fee to be deducted from our refund ! Basically a restocking fee . We decided NOT to return it since we would have paid the return shipping plus the extra 25 dollars and had NOTHING TO SHOW FOR IT . Other online sellers make returns free and easy (Amazon , Zappos , etc.). Well , Paul's got their one sale and lost all future sales from me. I guess that's their preferred business model. Just so all you readers know it in advance . I will recommend them to no one . Beware."
"Great! You were the only store I could find that offered the curtains I wanted! Great communication and fast delivery!"
"Paul's Home Fashions was the only store where I could find and purchase this adorable rug for my kitchen for Christmas. The price was great, and delivery was very quick. "
"I recently purchased a comforter set from Paul's as a gift for my wife this past Christmas. We had been looking at the set for quite some time but it was very pricey at the big box store. Not only was the price significantly less than what I found at the big box store Paul's service was superior. Rest assured you will get exactly what you are expecting in a timely manner. Thanks Paul's!"
"Just what I wanted, ordered and received within 3 days. A lovely product at a great price. Highly recommend. I will order again."
"The valances I received are so lovely, and the little decorative shells fringe are the perfect touch for my coastal cottage!
Thank you!"
"I bought a comforter however it had a flaw. I sent the photo of the flaw and Laura ordered another one and suggested I donate the original. Very simply, easy and pleasant experience.
I will definitely shop at Paul’s Home Fashions again.
Shirley M from Quincy, MA"
"I ordered a complete quilt set. Quilt. Pillow shams, eruro pillows and a throw pillow. Everything was in stock except my shams. The company called me after i placed my order to let me know the shams were on backorder and gave me several options. Ship everything together once they were back in stock, ship what they had immediately and the shams later or cancel the order. I chose to ship now and shams later. They arrived much sooner than predicted. The company stayed in contact with me and gacw me updates. Everything is beautiful and a great quality. Will definitely use them again. "
"Took a very long time to receive my order, no email updates were sent. The quilt finally arrived, looked just like the picture, was pleased. Then a few weeks later I get an email that I received two & if I would send the other back, I had emailed them 2 wks. Prior asking for a information on where my quilt was, since I had not received it yet & someone did email me back w/answering my question, which I was pleased with, then I get that email stating that I had received two, made me feel that this company is not sure what is coming & going w/their ordering & delivery. All in all would I order again, not sure, but I do like the quilt."
"I am very happy with the ordering process. Part of the shipment was back ordered and would be shipped then. They gave me a choice to continue with the purchase or cancel. The back order was received on October 31st. I am impressed with their customer service.
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"I purchased 2 curtain panels from them in 2022. The product was too small so they told me I could return it. They only gave me less than 1/2 the money back. They stated that I did not return both panels. They checked and found that I did return both panels and stated that they would give me all of my money back, ASAP. Then I got an email stating that they do not give refunds for items under $100. So they made a false statement. I am out the money for the curtains. I am filing a complaint with the Better Business Bureau. I will never buy from them again. "
"I really like the bedding set I ordered. It was my first time ordering for a King Bed and unfortunately was an expensive mistake that I am making work. If you do not have a "Super" King then don't buy a Super King. I just assumed that there was California King, and King. NOPE.. Not the company's fault, I ordered before I received my furniture so shame on me. Looks very lovely and timeless and I have dressed it up so you would never know it is to large. Super comfortable, and great fabric!"
"I had my heart set on a JMcQueen comforter set that was out of stock every where else. Somehow Paul’s Fashion managed to find it and get it to me just in time for us to move into our new home. High quality fabric, beautiful products! Thank you for great service "
"Excellent experience with customer service, shipping and product quality."