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Product & services pricing
2.92/5
Chance of future purchase:
2.73/5
Shipping & packaging:
2.62/5
Customer service:
2.82/5
Return/Replacement policy:
2.86/5

5/5

2022-03-08

Love it

"Absolutely love my my bedspread. Great quality!"

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5/5

2022-03-01

Beautiful Merchandise

"I had finally located a beautiful, unique bedding ensemble after searching for months. Paul’s had by far the best pricing for the items I wanted. It shipped well-packaged and arrived promptly. I am so pleased with my purchase. "

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5/5

2022-02-27

Great selection, product quality, pricing

"Great selection, product quality, pricing and shipping communications. The product description was spot on.
Only issue was that I ordered a square pillow which was on the packing slip but received a round pillow.
"

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5/5

2022-02-27

Soft and Comfy

"I was truly surprised at how comfortable and soft these sheets are. I am very happy with them and will be ordering them again. Thank you!"

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5/5

2022-02-17

Beautiful bedding

"Our bedding is beautiful and came in a timely manner . "

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5/5

2022-02-10

Great Price

"I found the bedding on a different site and googled it and found it here for much less. It was a gift and they are very happy with the quilt set. "

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5/5

2022-01-20

Bear Quilt

"Arrived quickly and is beautiful. Very happy with the customer service as they kept me informed of when my order would be shipping. "

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5/5

2021-12-22

Exceptional work and service

"Ordered two hooked pillows. Very cool. Prettier in real life. Well-packaged. Prompt and curteous service. Will definitely order from Paul's Home Fashions again in the future."

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4/5

2021-12-15

Good service

"We ordered a very nice comforter. There were some problems with getting this shipped to us, however when we spoke to a customer service person, he was professional and made the needed calls to be sure we received the product."

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5/5

2021-12-15

Great service and product

"I was looking for this specific comforter set and found that Paul's Home Fashions had the best price and an easy-to-understand return policy. The comforter set is beautiful!"

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5/5

2021-12-13

The items were perfect

"Easy to work with. Price fair. Shipped quick. Love the items."

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3/5

2021-11-27

Had to exchange for misleading color and was charged for shipping

"I had to return items for exchange for color because of difference in website color pictures, and 1 wrong item sent. When I called I was told I would not get charged for original shipping. That was a lie because not only did they charge for original shipping, but I had to pay for return shipping. I tried to give business to small companies, but never again!!!!"

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1/5

2021-11-24

MISLEADING CLIENTS

"It was a huge mistake to place an order from Paul Home Fashions. I placed an order for a comforter set online on October 13, 2021. A Client rep send an email stating that the credit card will be charged but the item shall be shipped after 3 weeks as its on backordered. I sent a reply stating to cancel the order. My card was charged the next day, and after consecutive 3 emails to cancel the order, I received an email on a few days later that the order is shipped and requested "Please do not cancel or return your item". I addressed my concerns why the order is not getting canceled and how come the shipment is sent when its backordered after charging the card and 5 days later after cancellation requests. Though the credit card company opened the dispute, I was partially refunded and not in full. Paul Fashions kept $60 without any agreements. The credit card company is notified and so is Consumer Reports/Business Bureau as Paul Fashions is misleading their clients for a hidden profit. I will go up the hierarchy should AMEX, Consumer Reports/Business Bureau are denied the refund.....that saying a hidden profit of $60 by Paul Fashions could cost them triple fold. "

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5/5

2021-11-18

Grateful for Great Service

"I was so thankful to have discovered Paul's Home Fashions as I searched for accessory pillows for the new comforter I'd purchased at Belk's. The ordering process was simple, pricing was below retail and the delivery was quick. All items arrived in good condition and I look forward to doing more business with this company in the future.
"

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5/5

2021-11-17

Excellent Vendor - My Go-To for All My Curtain Needs From Now On

"Everything went perfectly. Curtains are gorgeous and we've received many compliments when friends and family have visited. The price was unbeatable and there was a lot of choices to pick from. I don't remember what the estimated shipping time was but remember being pleasantly surprised when our order came earlier than the estimated date. This will be my first stop for home furnishings from now on."

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